Shahriar

The image issue probably related to directory permission. Could you please check the directory permission of this dir /plugins/download-manager/cache/ Or send FTP info so I can check.

The template issue was coming from parameter link_template The correct parameter is template ( This is a bug in TinyMCE add-on which inserts the shortcode )

I have updated it in your page. Now it will load the correct template.

Please reactivate the login info.

Could you please check your PHP error log and send me the latest entries? It will help us a lot in the troubleshooting.

For now, replace the marked code block with the following code,

https://www.evernote.com/l/AUdnVxxy5u9PIaSpmmtHNIWvSgFkqD1ycnAB/image.png

Copy the customized code from this file: https://www.dropbox.com/s/6jhyu9a5ozrkzi5/Archive.php?dl=0

This should set the default selection according to the shortcode parameters. We will add it in next release.

Thanks.

Hi,

Before the CSV import upload all files to S3 bucket and point the S3 URL of the file under files column in CSV. If you attach a sample S3 file manually form edit package screen you will get the URL which you can use to get URL of all other files.

WPDM does not copy files to your own server. All downloads are served by S3.

I have attached a sample CSV, hope this helps you to understand the process.

https://www.evernote.com/l/AUfcWgv3k2hPB5nZuLjTzNMrJmlrFk796E0B/image.png

Thanks.

Hi,

We did develop an add-on ( WPDM – AudioJS ) for that. But it was discontinued for some reason. However, looks like some users including you are still interested in that feature.

We will release a new add-on or as a part of the core as soon as possible.

Thanks.

Hi,

Sorry for the delay.

WPDM – Page Template add-on allows you to apply your theme’s page layout in download/package details page. The dropdown lists all available page templates provided by your theme. The add-on doesn’t have its own template.

The template tag for package view is [view_count] You can check comple tag reference here https://www.wpdownloadmanager.com/doc/templates/template-tags/

Thanks.

Hi,

Sorry for the delayed reply.

Please set the allowed user roles from WPDM settings. Only selected roles can access the Frontend Uploader.

https://www.evernote.com/l/AUdmPQn-WN5ITbcVV92G9Wgga8jWRuRQf8cB/image.png

Thanks.

1 ) You can show custom data in all packages table using the Advanced Custom Fields ( https://www.wpdownloadmanager.com/download/advanced-custom-fields/ ) add-on.

2 ) Sorry, not clear. Are you trying to get package URL from WPDM Frontend? You can get it from view package button.
https://www.evernote.com/l/AUcjLb87XGVOlorTG_pVErBMtmOe432drqEB/image.png

3 ) Which dashboard button? The one you see after the login? You can actually set redirect url in login shortcode to redirect the user to a specific URL after login.

Use the URL tab from Attach File meta box to insert URL.

https://www.evernote.com/l/AUc5RQyxIZdCwIok_-SjgBvaMr3Ah6xliT8B/image.png

Please try now.

Please send temporary wp-admin login info in private reply to check the issue. Send the PHP error log too. It will help us to solve the issue quickly.

1 ) Create a page with ‘All Downloads’ page template.

https://www.evernote.com/l/AUd0oZt_4xhO2qyszE0z7AqqRZf4voSYDx0B/image.png

2 ) Set this page as archive page in theme options.

https://www.evernote.com/l/AUfJqw-vkNJAMY7NE2nJrk2osq0Mw06hBxQB/image.png

Please add the following code at the bottom of the /wpdm-premium-packages/assets/js/wpdmpp-front.js file. We will add the patch in next release of the Premium Package add-on.

function __bootModal(heading, content, width) {
    var html;
    if(!width) width = 400;
    jQuery("#w3eden__bootModal").remove();
    html = '
\n' +
        '  
\n' +
        '    
\n' +
        '      
\n' +
        '        ×\n' +
        '        
'+heading+'
\n' +
        '      
\n' +
        '      
\n' +
        '        
'+content+'
\n' +
        '      
\n' +
        '      
\n' +
        '        Close\n' +
        '      
\n' +
        '    
\n' +
        '  
\n' +
        '
';
    jQuery('body').append(html);
    jQuery("#__bootModal").modal('show');
}

Yes, it is possible to use an inline form instead of the modal. You can use the Extend Page Template for that. Or just create a custom link/page template with the [download_link_extended] template tag.

Hi,

You are using an older version of Download Manager. Please install the latest version of the plugin. That will fix the license issue. You can download the latest version here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Deactivate and delete the old version before installing the latest one. You won’t lose any data or settings in the process.

Thanks.

Hi,

Please check my reply here https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/

If that doesn’t fix the issue send temporary wp-admin login info in private reply.

Thanks.

Hi,

Sorry for the delayed reply.

I actually didn’t make any change on the code level. The issue might have been related to widget settings. I removed WPDM widgets from the sidebar and then added them again. That seems to have fixed the issue.

Thanks.

Hi,

Sorry for the delayed reply.

You can apply category restrictions on role level. It is not possible on per user basis.

Advanced Access Control add-on allows you assign a package to selected users. You can also create a page where users can download all packages they have access to.

Thanks.

If you want to show link label then replace [title] with [link_label]

Please check this template tag reference https://www.wpdownloadmanager.com/doc/templates/template-tags/

Hi,

Unlocked your key. Please try now.

Thanks.

Hi,

Sorry for the delayed reply.

Here are the steps to upgrade to Pro,

1 ) Deactivate and delete the free version. You won’t lose any data/downloads

2 ) Download Pro version here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install and activate Pro

Thanks.

Hi,

You can delete the following tables,

ahm_files
ahm_filemeta

But the other 2 are part of the 4.x.x versions plugin.

Thanks.

Created a custom template file for /wpdm-premium-packages/templates/checkout-cart/cart.php and placed in it /your-child-theme/download-manager/checkout-cart/cart.php location. Removed the table items as you requested above. Now this custom cart template will be applied instead of default one.

Hi,

Looks like your subscription has already been canceled ( Initiated by your email request ).

Best regards.