Forum Replies Created
@designhub, Unlocked your key. Please let us know when you move your site again. No other way yet to handle this from your side. Thanks.
Please try inserting the shortcode using TinyMCE add-on https://www.wpdownloadmanager.com/download/advanced-tinymce-button/
Hi,
You can limit the number of downloads allowed for each generated download link from a locked package. Please find the Private Download Links Usage Limit option in Settings Basic File Download Panel and set it to 1. That should prevent further downloads using the generated links.
Send temporary wp-admin login info in private reply if that doesn’t work.
Thanks.
Hi,
Found the conflict. Your PB SEO Friendly Images plugin is modifying the js code. Everything works fine when it is deactivated.
Thanks.
This is most probably a theme conflict. Tried to switch to another theme for testing. But that resulted in a fatal error. Maybe one of your plugins is invoking a theme function. Now, I need FTP info to check where the error is coming from.
Search for md5($_SERVER['REMOTE_ADDR'])."_cart"; in this file /wpdm-premium-packages/includes/libs/cart.php You will find 2 occurnaces. Replace both with session_id()."_cart";
Hi,
Maybe your theme or another plugin is loading their own Bootstrap JS. Please deactivate the WPDM Bootstrap from Downloads Settings Misc Settings Panel.
If that doesn’t solve the issue send temporary wp-admin login info in private reply.
Thanks.
Sorry, not sure if WP All Export is compatible or not. You can use the default WordPress export option ( Tools Export ) to export downloads. It exports all custom package data.
You have to edit a plugin file to change this message, Currently no other option available. In the future, we will add a filter to modify this message without changing the plugin code.
You will find this message on line 386 in /download-manager/wpdm-functions.php file.
Are you using a custom template for wpdm-login-form.php template? Looks like some JS code has been modified. If you are not using a custom template may be one of your plugins is modifying the output.
I need plugin editor access to run some tests. Please activate the editor access for the temp user.
The shortcode looks fine except the order ( use either asc or desc ) and order_by parameters. Please try inserting the shortcode using this add-on.
If paging issue persists please send temporary wp-admin login info in private reply.
Please send temporary wp-admin login info in private reply to check the issue.
Please send temporary wp-admin login info in private reply to check the issue.
HI,
You can control the download page view using Page Template. There are lots of built-in page template and you can build your own custom template if you want. Check available page template in Dashboard Downloads Templates page. When creating or editing a package select the page template from package settings meta box.
Looks like you haven’t setup access roles on package settings. Please check the Allow Access option in your package settings and set necessary user roles there. If you want everyone to have access to the package then set All Visitors as value.
Let me know if you have further questions.
Thanks.
The limit will reset after 1 day. I just checked this. My download limit was exceeded yesterday.
You can set the message from edit package page. You will find a metabox at the bottom of the page.
https://www.evernote.com/l/AUdwB4255VREuoJuJf6MKdQGd6OQldJp-b8B/image.png
Please check my reply here https://www.wpdownloadmanager.com/support/topic/error-creating-license-key/
Please send temporary wp-admin login info in private reply to check the issue.
Hi,
Check your link. The speed seems pretty normal like most other WordPress sites.
Download Manager handles many data-heavy operations which adds a little more load on your server as any other similar plugin would do. But that does not have any noticeable effect on site speed. And if you use a cache plugin, all WPDM pages are loaded through the cache and does not add any server load. It just serves cached page without any server calculation.
Best regards.
Looks like email is working in your installation. Could you please try using an SMTP plugin to send emails? It ensures the successful delivery of the emails.
Hi,
The cart is working fine when the user is logged in.
Premium Package cart items are unique to your IP address when you are not logged in ( guest user ). Although you are using different browsers you are still on the same IP/connection. That’s why same cart items loaded in your other browsers. I guess in that time guest cart worked fine.
But when I checked, the cart was empty even after adding product as a guest. Maybe it was a cache related issue. But I have changed the guest cart tracking to session ID instead of using IP.
Replaced md5($_SERVER['REMOTE_ADDR'])."_cart"; with session_id()."_cart"; in /libs/cart.php
Now cart works in guest mode too.
Thanks.
Does the demo link I sent works on your device? Or do you face the same issue when playing?
The category wp1 has one package but the package was not accessible by any user because Allow Access option was empty. I have set it to All Visitors Now the package is available in category shortcode page.