Shahriar

https://www.evernote.com/l/AUejxHsdo_NJ3oSFt96dTIxSAzCZqv083-kB/image.png

Customizer is a WordPress core feature. You will find it here Dashboard Appearance Customize.

Please check the following screenshot,

https://www.evernote.com/l/AUejxHsdo_NJ3oSFt96dTIxSAzCZqv083-kB/image.png

Hi,

The correct template file name is single-wpdmpro.php

You can follow this approach to get all meta values of the package in single-wpdmpro.php template file. add this code after get_header();

$pack['ID'] = get_the_ID();
$pack = wpdm_setup_package_data( $pack );

Now all meta values are available in $pack array. You can dump the array to check which index contains which value. Or just check one of our free theme’s single-wpdmpro.php file.

Let me know if you have a further query.

Thanks.

This doesn’t seem to be related to Download Manager. Please contact the plugin provider to check the issue.

Please send temporary wp-admin login info in private reply to check the issue.

Please set logo parameter in you login shortcode to fix the issue.

[wpdm_login_form simple=1 logo="your-logo-url"]

Hi,

You can export the email list from Downloads Subscribers page. The export button is located at the top right corner in that page.

Thanks.

You have to edit /download-manager/libs/class.FileList.php file to change the image size. Just find and replace image size in that file.

A better approach is creating your own custom template tag by copying the Box function from the above-mentioned file and make your necessary changes in new function.

This doc explains how to create a custom template tag https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/

Unlocked you key. Thanks.

Sorry, could you please elaborate on what you are trying to achieve? Is this question related to any specific shortcode or use case?

Basically, category access is controlled from category settings where you can set which roles can access the file from that category. And this category access is merged with package access to decide if a user can download the package or not.

Are you using the latest version ( 4.7.8 ) of Download Manager? Also, how did you create custom templates? The correct way is using Downloads Templates page.

You have to create 2 different pages. One for contributors to upload files. Another one to serve downloads to the subscribers.

Use the shortcode [wpdm-file-browser] in upload page. And [wpdm_all_packages items_per_page="10"] in downloads page. All downloads shortcode will list all files user can access.

You have to set the user roles in Settings Frontend Allowed User Roles to Create Package From Front-end to limit the access to the upload features.

Please let me know the issues are you facing there and send temporary wp-admin login info in private reply so I can check your installation. Sorry for the delays in the email reply. We use that channel only for pre-sale support.

Pro Membership doesn’t have the licensing feature. I think the best option is implementing a new feature in Premium Package to allow multiple expiration periods. It is not possible yet. But we have added this in our to-do list.

Hi, Please add a note from your order details page ( user dashboard ). An admin will take the necessary steps to resolve this issue. Thanks.

Please create a child theme to keep your changes even after the core theme update. Here is the documentation about child theme https://codex.wordpress.org/Child_Themes The doc explains how child themes work.

Please reactivate the wp-admin login info to optimize the mobile view of the file lists.

Or you can make the changes yourself,

1 ) File /download-manager/libs/class.FileList.php Find col-xs-6 and replace it with col-xs-12

2 ) Add following CSS in Customizer Additional CSS to fix the hidden title issue in small screen. You can also change font CSS.

.w3eden #xfilelist .panel-heading {
    font-weight: bold;
    font-size: 10pt;
    padding: 10px;
    line-height: 40px;
    height: auto;
}

The demo page is using the following shortcode,

[wpdm-archive button_style="inverse" link_template="link-template-panel-1-3" order_by="post_title" order="asc" items_per_page="9"]

Your page is password protected so couldn’t check how it looks on your side. However, if the above shortcode doesn’t work please send temporary wp-admin login info in private reply. I will set it up like the demo.

Please try now. Your key was linked to a test site. I have unlocked the key it from there.

Please try now. Your key was linked to krefft.de I have unlocked the key it from there.

Unlocked your key. The key should work on your new domain now.

Please send temporary wp-admin login info in private reply to check the link template issue. The accordion shortcode uses the template parameter to set link template. Maybe you are using link_template instead.

In each update, we adding new features or improving old ones. So, it is not unusual to see some changes here and there. But that doesn’t affect the plugin feature. Download and other major stuff should work fine without any issue.

If you want to change the colors I can suggest custom CSS. Let me know which colors you want to update.

1 ) Install Page Templates add-on ( https://www.wpdownloadmanager.com/download/wpdm-page-templates/ )

2 ) Install this version of the Crypton theme