Shahriar

I have updated a package successfully. Could you please check again?

https://www.evernote.com/l/AUfB6tHhYFtFyoq8PPP2p8kC8qzA2P60yMcB/image.png

Here is the patch,

1 ) Create a new directory / folder wpdm-cache in /wp-content/uploads/ directory if it isn’t already there.

2 ) Go to /download-manager/libs/class.FileSystem.php line 389 and replace

$durl = WPDM_BASE_URL."cache/pdfthumbs/{$id}.png";

with

$durl = content_url("/uploads/wpdm-cache/pdfthumbs/{$id}.png");

Button size seems to be working fine. Just check this package https://www.kcsdv.org/download/190115-kcsdv-faq-booklet-for-pfa-and-pfssaht_dec-2018/

In your Package Settings Icon options, the

https:

part is missing from icon URL which was creating the issue. I have added a patch which will show the icon when URL is in your current format. But I guess you have uploaded a custom icon there which was gone after installing the patched version. So, now just upload your custom icon in /download-manager/assets/file-type-icons/ dir. Make sure to keep the file name same as before image_device_list.png

The patch was replacing line 183 in /download-manager/libs/class.Package.php with the following code,

else if ( strpos($post_vars['icon'], '//') === FALSE )

Please send temporary wp-admin login info in private reply to check the issue.

Please send me the error log to check the issue.

1 ) Placeholder issue will be fixed in the next version. For now, you can update the text at line no 36 in /download-manager/tpls/lock-options/email-lock-form.php file.

2 ) You can use Advanced Custom Fields ( https://www.wpdownloadmanager.com/download/advanced-custom-fields/ ) add-on to add extra fields with Email Lock. Another option is using Form Lock add-on https://www.wpdownloadmanager.com/download/wpdm-form-lock/

Hi, Unlocked your key from dev server.

Your folder status suggestion is noted for implementation. So no need to customize the left sidebar.

Looks like download was terminated on the halfway. Maybe related to the max execution time settings of the server. Please check if you have enabled the “Chunk Upload” from the Basic settings tab. Activate it if it is not checked.

Working now. I have added a patch in your site to fix the issue. We have added this on our side too for the next update.

Please make sure you have updated button options for both details and shortcode page. You can send login info in private reply if you want me to check your settings.

Please try now. Unlocked the key from this domain epiom.mcnearydesigns.com

Yes, Download Manager Pro is compatible with the latest WP.

To remove the download option just remove the [download_link] or [download_link_extended] template tag from your page/link template. You can clone the existing Doc Preview template. Let me know if you need help with the custom template. You can send login info in private reply in that case.

Looks like you have installed the free version of Download Manager there. Install the Pro version to access the Subscribers page. You can download the Pro version from your Download area. Deactivate and delete free version before installing Pro.

I have added the File Cart add-on to your account. Not sure what you meant in your last paragraph. To use file cart you just have to use a template with [file_list] template tag.

Please send temporary wp-admin login info in private reply to check the CSV import issue. Should I test the import using the file you sent above?

After clicking the delete icon you have to update the package to remove the file from the package. If you are attaching a new file with the same name and want to overwrite the old file then set the option to overwrite When File Already Exists: ( Settings Basic Upload Settings )

Please send temporary wp-admin login info in private reply if you can’t remove the file from the package.

Please send temporary wp-admin login info in private reply to check the issue.

Please create a new directory named wpdm-cache in /wp-content/uploads/ directory. That should solve the issue.

Network deactivate the Download Manager and then activate on each sub-site separately. That should fix the stats issue. Placeholder issue will be fixed in the next version. For now, you can update the text at line no 36 in /download-manager/tpls/lock-options/email-lock-form.php file.

Hi, Unlocked your license key from staging site. – Cheers.

Please try installing the plugin again. Maybe some files got missing during the installation. You can send temporary login info in private reply so I can check this from the admin area.

Replied to your ticket here https://www.wpdownloadmanager.com/support/topic/problem-with-wordpress-pdf-viewer/