Shahriar

Please send me the CSV file and temporary wp-admin login info in private reply. You can send me a download link for the CSV file as it seems upload failed for your attached CSV.

It is on the right side of the package edit screen,

https://www.evernote.com/l/AUeE_vHlZ61ADbMKlsT90wRvhfGO6LHGmfAB/image.png

Please check if you have the wpdm-cache folder in /wp-content/uploads/ directory. If not create the folder and then try the download again.

Glad to know it is working as you want. Happy 2019!

Hi,

Thanks for reporting the issue. We will fix it in the next release of the S3 add-on.

Best regards,

Your PayPal settings are incomplete. Please complete the PayPal setup by following this tutorial https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/

You can use a template without the [icon] template tag. Icons are shown only when this tag is present in the link/page template.

Yes, stores are actually authors who are creating packages.

By full profile are you referring to the store page? https://themes.wpdownloadmanager.com/prime/author/admin/ Prime uses author.php template to show this page.

The login issue may be coming from our side. The current login API is striping some characters from the password. We will fix this issue soon.

For now, Please try using a password with alphanumeric characters only, like IsQSMn7r45x1mn7rV for your WPDM account.

Or you can just download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

WPDM Doesn’t control that part of permalink settings. It can customize the category and package URL bases. But you can use third-party plugins to add the .html I have tested this one https://wordpress.org/plugins/custom-post-type-permalinks/ Looks like working fine.

Hi,

Extremely sorry for delays.

In your media settings, an incorrect upload dir was set which created all the issues with the file upload. Not only the front frontend, but even media upload from your media tab and plugins upload also didn’t work. Was there any reason behind using the custom uploads path?

All upload issues were resolved after using the default upload path except the frontend upload. Your current theme is removing the plupload script which is required for the upload. I tried the frontend upload with Twenty Twelve theme and it works fine. I see there is an update available for your enfold theme. So, maybe updating the theme will fix this. If it doesn’t please report the issue to the theme support.

Thanks.

Hi, Unlocked your key. Now you can use it on your new domain. -Thanks.

Yes, you can create/add tag(s) to packages using the Front End Uploader.

Please send me the package link to check this issue.

Hi,
To include packages from child categories make the following change in /download-manager/wpdm-functions.php

https://www.evernote.com/l/AUeWjXfWlJRJBrFDEL75h61J1HbK05II_EAB/image.png

Or send login info in private reply. I will do it for you.

Thanks.

To translate you can use the provided po/mo files in languages directory of the plugin file. Use PoEdit software to make translations. Or if you want to manually change the text then you have to edit plugin files.

Add custom CSS to change the fonts. I can help you with that. Send me the page link and let me know which font you want. I will send you the required css. Or just send login info in private reply, I will add the css for you.

It is possible to add another logo with code customization. Header 2 is using the /verse/templates/headers/header-2.php template file. So, you have to edit this file to add another logo.

Please check now.

Updated the shortcode and added the customization suggested in the previous ticket. Everything is okay now.

The font seems fine from my side.

https://www.evernote.com/l/AUfMhB-d0IpFQrL6ek75vKMDKhynnwG08j0B/image.png

If you want use the following CSS to change the font,

.w3eden .panel .panel-heading{
font-family: "Roboto", Sans-serif;
}

The issue was actually coming from “Better Font Awesome” plugin. The icons are visible after deactivating it. I couldn’t find your cart page, so created test page here https://www.statsskolen.dk/cart/ Please check the link, the icon is visible there.

Hi,

There is no known issue with divi theme or woocommerce and WPDM. And from your second screenshot, it looks like WPDM doesn’t affect the response time much compared to other plugins.

During the package edit/update, WPDM handles many data-heavy operations because it works with lots of metadata. But that doesn’t affect the site performance on the visitor side, because metadata is served from the cache when requested frequently.

What is the site speed in frontend? You can always use a cache plugin to improve performance in the frontend. When using cache plugin a page is served from the cache instead of serving dynamic content.

Thanks.

If the footer is missing that means there is some kind of fatal error. It should be logged in your PHP error log file. Please send login info. I will try to find where the error is coming from. You mentioned the conflict with facetwp, does that mean the issues resolves when you deactivate it?

Please send temporary login info in private reply to take a closer look. The add-on works fine in my setup.