Page 13 – WordPress Download Manager

Dec 3, 2019 at 6:01 pm in reply to: Directory add-on #116033

Shahriar

Moderator

Got the file, will get back to you after doing some extensive testing.

Dec 3, 2019 at 5:56 pm in reply to: WPDM Backend Style not loading after Update ( Err 500 & Jquery Error) #116032

Shahriar

Moderator

I tried to re-install the Download Manager plugin as it seems some files were missing in the old installation. But your max upload size limit blocking me from uploading a fresh copy. Please increase the max upload file size or install a freshly downloaded copy of WPDM. Let me know the update.

Dec 3, 2019 at 5:46 pm in reply to: Edit download popup html #116030

Shahriar

Moderator

You have already located the correct template. Now, just copy and place it in /active-theme/download-manager/ directory. That will preserve your customizations when you update the plugin. When you place a template in /active-theme/download-manager/ directory it overrides the default template.

Dec 3, 2019 at 5:23 pm in reply to: dropbox not shown in exlporer view #116019

Shahriar

Moderator

Sorry, I am not sure what you meant by wpdm-archive page. Could you please share the URL where you got the blank page? Also, send temporary wp-admin login info in private reply, in case I need to login to your site.

Dec 3, 2019 at 5:21 pm in reply to: Permalink Starting with Number Issue #116018

Shahriar

Moderator

This reply has been marked as private.

Dec 3, 2019 at 5:19 pm in reply to: Resource loading error on some packages (Error 404) #116017

Shahriar

Moderator

This reply has been marked as private.

Dec 3, 2019 at 5:02 pm in reply to: Control Size of Image in Link Template #116016

Shahriar

Moderator

You are using [thumb_384x384] tag which should render 384×384 images. Is it not working that way? Please send temporary wp-admin login info in private reply, I have to check your setup to find out what is going on.

Dec 3, 2019 at 4:57 pm in reply to: You are not allowed to download. #116015

Shahriar

Moderator

Yes, it is possible. Actually, that’s the default behavior of the WPDM when user login is required to download the file. Instead of showing the download button it shows a login button that takes the user to the login page and after login redirect the user to the package page.

Does it act differently on your site? Which page/link template are you using there?

Dec 3, 2019 at 4:44 pm in reply to: Assigning Two Buttons to a Product #116014

Shahriar

Moderator

1 ) Is this on the admin side or frontend? Does the download work for a free file?

2 ) Not possible, because free files are intended only for Premium Packages. Users can download the attached files for free if you are not setting a price.

3 ) Not possible at the moment.

Dec 3, 2019 at 4:35 pm in reply to: Using Category and Tag Shortcodes together #116012

Shahriar

Moderator

It works in my setup. Here is the actual shortcode I am using,

[wpdm_category id="free," cols="2" toolbar=1 desc=1 item_per_page=10 template="link-template-widget.php" tags="add-on,8,59"]

This shortcode shows packages from free category with add-on tag excluding packages with file-list or pdf ( ID: 8 & 59 ) tag.

https://drive.google.com/uc?id=1QZyKhMKwAVibEBjcUcWzX5aAncbGEc2y
https://drive.google.com/uc?id=1IYeI4_K4ci9HNAV4ggN3gvv_A04_0urJ
https://drive.google.com/uc?id=1zhR1CVjqIsydDFsLMF5v2hH52_B1Vi_U
https://drive.google.com/uc?id=19r505uwx4VjkhEYMkT3rJHTd4R_T1drY

Dec 3, 2019 at 4:16 pm in reply to: Pagination Not Working Well #116011

Shahriar

Moderator

Please install a copy of Archive/Directory Add-on. If that doesn’t solve the issue, try deactivating other plugins one by one.

Dec 2, 2019 at 9:37 pm in reply to: image insertion problems #115963

Shahriar

Moderator

Please check now. Maybe the issue was related to the old version of Premium Package add-on. I have updated the add-on and it seems that fixed the issue.

Dec 2, 2019 at 9:20 pm in reply to: File-not-Found.txt #115962

Shahriar

Moderator

You are using a very old version there. Could you please try the latest version to check if that resolves the issue?

Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Dec 2, 2019 at 9:13 pm in reply to: 403 error #115961

Shahriar

Moderator

I tried several downloads from different browsers but download worked every time. If someone else encounters this issue again, please ask them if the issue persists Or it gets resolved on the next download request.

Dec 2, 2019 at 9:07 pm in reply to: Avada: ‘Toggle’ always hidden when WPDM-Plugins are activated #115960

Shahriar

Moderator

Please try deactivating Bootstrap JS from Downloads > Settings > user interface tab. Send temporary wp-admin login info in private reply if that doesn’t fix it.

Dec 2, 2019 at 9:06 pm in reply to: Permalink Starting with Number Issue #115959

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Dec 2, 2019 at 9:04 pm in reply to: Resource loading error on some packages (Error 404) #115957

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Dec 2, 2019 at 9:01 pm in reply to: Orders Stuck on 'Processing' – User not able to Download Purchase #115955

Shahriar

Moderator

Please send me a premium pacakge URL to test. In the cart page, the return URL is hidden as an input in the PayPal form. I want to check what is the value of the return URL when you are setting the [download_page] in the “Return URL” option.

Dec 2, 2019 at 8:42 pm in reply to: Customized Colors #115954

Shahriar

Moderator

You can adjust colors from Downloads > Settings > User Interface Tab.

Dec 2, 2019 at 8:40 pm in reply to: Links in Mails are not working #115953

Shahriar

Moderator

It is basically some design choices. WPDM Bootstrap 4 templates still need some improvements. That’s why I suggested using Bootstrap 3.

Dec 2, 2019 at 8:37 pm in reply to: Stripe Payment Issue and Membership Plugin #115952

Shahriar

Moderator

This reply has been marked as private.