Shahriar

Forum Replies Created

Viewing 25 posts - 301 through 325 (of 12,513 total)
Dec 3, 2019 at 6:14 pm
#116038
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Dec 3, 2019 at 6:05 pm
#116036
Moderator
Shahriar
Staff OP

Did you save settings after selecting Bootstrap 3? Please send login info in private reply if you can’t find a solution.

Dec 3, 2019 at 6:04 pm
#116034
Moderator
Shahriar
Staff OP

Add autologin=true parameter in your registration shortcode. That will auto login user after signup.

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/

Dec 3, 2019 at 6:01 pm
#116033
Moderator
Shahriar
Staff OP

Got the file, will get back to you after doing some extensive testing.

Dec 3, 2019 at 5:56 pm
#116032
Moderator
Shahriar
Staff OP

I tried to re-install the Download Manager plugin as it seems some files were missing in the old installation. But your max upload size limit blocking me from uploading a fresh copy. Please increase the max upload file size or install a freshly downloaded copy of WPDM. Let me know the update.

Dec 3, 2019 at 5:46 pm
#116030
Moderator
Shahriar
Staff OP

You have already located the correct template. Now, just copy and place it in /active-theme/download-manager/ directory. That will preserve your customizations when you update the plugin. When you place a template in /active-theme/download-manager/ directory it overrides the default template.

Dec 3, 2019 at 5:23 pm
#116019
Moderator
Shahriar
Staff OP

Sorry, I am not sure what you meant by wpdm-archive page. Could you please share the URL where you got the blank page? Also, send temporary wp-admin login info in private reply, in case I need to login to your site.

Dec 3, 2019 at 5:21 pm
#116018
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Dec 3, 2019 at 5:19 pm
#116017
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Dec 3, 2019 at 5:02 pm
#116016
Moderator
Shahriar
Staff OP

You are using [thumb_384x384] tag which should render 384×384 images. Is it not working that way? Please send temporary wp-admin login info in private reply, I have to check your setup to find out what is going on.

Dec 3, 2019 at 4:57 pm
#116015
Moderator
Shahriar
Staff OP

Yes, it is possible. Actually, that’s the default behavior of the WPDM when user login is required to download the file. Instead of showing the download button it shows a login button that takes the user to the login page and after login redirect the user to the package page.

Does it act differently on your site? Which page/link template are you using there?

Dec 3, 2019 at 4:44 pm
#116014
Moderator
Shahriar
Staff OP

1 ) Is this on the admin side or frontend? Does the download work for a free file?

2 ) Not possible, because free files are intended only for Premium Packages. Users can download the attached files for free if you are not setting a price.

3 ) Not possible at the moment.

Dec 3, 2019 at 4:35 pm
#116012
Moderator
Shahriar
Staff OP

It works in my setup. Here is the actual shortcode I am using,

[wpdm_category id="free," cols="2" toolbar=1 desc=1 item_per_page=10 template="link-template-widget.php" tags="add-on,8,59"]

This shortcode shows packages from free category with add-on tag excluding packages with file-list or pdf ( ID: 8 & 59 ) tag.

https://drive.google.com/uc?id=1QZyKhMKwAVibEBjcUcWzX5aAncbGEc2y
https://drive.google.com/uc?id=1IYeI4_K4ci9HNAV4ggN3gvv_A04_0urJ
https://drive.google.com/uc?id=1zhR1CVjqIsydDFsLMF5v2hH52_B1Vi_U
https://drive.google.com/uc?id=19r505uwx4VjkhEYMkT3rJHTd4R_T1drY

Dec 3, 2019 at 4:16 pm
#116011
Moderator
Shahriar
Staff OP

Please install a copy of Archive/Directory Add-on. If that doesn’t solve the issue, try deactivating other plugins one by one.

Dec 2, 2019 at 9:37 pm
#115963
Moderator
Shahriar
Staff OP

Please check now. Maybe the issue was related to the old version of Premium Package add-on. I have updated the add-on and it seems that fixed the issue.

Dec 2, 2019 at 9:20 pm
#115962
Moderator
Shahriar
Staff OP

You are using a very old version there. Could you please try the latest version to check if that resolves the issue?

Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Dec 2, 2019 at 9:13 pm
#115961
Moderator
Shahriar
Staff OP

I tried several downloads from different browsers but download worked every time. If someone else encounters this issue again, please ask them if the issue persists Or it gets resolved on the next download request.

Dec 2, 2019 at 9:07 pm
#115960
Moderator
Shahriar
Staff OP

Please try deactivating Bootstrap JS from Downloads > Settings > user interface tab. Send temporary wp-admin login info in private reply if that doesn’t fix it.

Dec 2, 2019 at 9:06 pm
#115959
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Dec 2, 2019 at 9:04 pm
#115957
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Dec 2, 2019 at 9:01 pm
#115955
Moderator
Shahriar
Staff OP

Please send me a premium pacakge URL to test. In the cart page, the return URL is hidden as an input in the PayPal form. I want to check what is the value of the return URL when you are setting the [download_page] in the “Return URL” option.

Dec 2, 2019 at 8:42 pm
#115954
Moderator
Shahriar
Staff OP

You can adjust colors from Downloads > Settings > User Interface Tab.

Dec 2, 2019 at 8:40 pm
#115953
Moderator
Shahriar
Staff OP

It is basically some design choices. WPDM Bootstrap 4 templates still need some improvements. That’s why I suggested using Bootstrap 3.

Dec 2, 2019 at 8:37 pm
#115952
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Dec 2, 2019 at 8:22 pm
#115948
Moderator
Shahriar
Staff OP

Within this week.

Viewing 25 posts - 301 through 325 (of 12,513 total)