Shahriar

Forum Replies Created

Viewing 25 posts - 2,926 through 2,950 (of 12,513 total)
Mar 14, 2019 at 11:10 am
#94811
Moderator
Shahriar
Staff OP

The original images are of different sizes. But the preview is showing a resized versions ( 400×300 ) of images which keeps all boxes in alignment. It is possible the use the original image size but that will break the alignment. Send login info in private reply if you want to apply that. I have to customize the code to adjust the image size.

Mar 14, 2019 at 11:02 am
#94810
Moderator
Shahriar
Staff OP

Update manually on dev site. First, deactivate and delete the old version. Then upload the new version. You can always download the latest version from your download area ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ).

Mar 14, 2019 at 11:00 am
#94809
Moderator
Shahriar
Staff OP

Send temporary admin login info in private reply to check the issue.

Mar 14, 2019 at 10:57 am
#94808
Moderator
Shahriar
Staff OP

Hi,

Your browser is blocking the popups. Please try from another browser. Pop-up is working fine on my test. Check the following screenshot,

https://www.evernote.com/l/AUfwt2j7raNBSqJGxbl3IuuP-71wC_FSPggB/image.png

Thanks.

Mar 13, 2019 at 8:55 pm
#94795
Moderator
Shahriar
Staff OP

Hi,

The correct shortcode for this use case is the category shortcode, not the all packages shortcode. Please check the category shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Thanks.

Mar 13, 2019 at 8:50 pm
#94794
Moderator
Shahriar
Staff OP

Please find the answers in same order,

File Cart shortcode [wpdm_file_cart]
Not clear which name you want to change. Could you please send a screenshot pointing the location?
The floating File Cart bar shows the file count.
Possible but requires lots of customization to show cart on the pop-up.
Please translate the text from /wpdm-file-cart.php file. Currently, the add-on doesn’t have the language file.

Not possible right now. But noted for implementation.
Add the following code at line 123 in /wpdm-file-cart/tpls/file-cart-html.php to empty the cart after download. Send login info in private reply if you want me to add the code for you,

localStorage.removeItem('file_cart_data');

Mar 13, 2019 at 8:09 pm
#94793
Moderator
Shahriar
Staff OP

I added the code in Dashboard Appearance Customize Additional CSS option.

Mar 13, 2019 at 8:06 pm
#94792
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply. I will set it up for you.

Mar 13, 2019 at 8:04 pm
#94791
Moderator
Shahriar
Staff OP

Please send FTP info in private reply. I can’t access the wp-admin area. Can you restore the site from the server dashboard?

Mar 13, 2019 at 8:01 pm
#94790
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Mar 13, 2019 at 7:57 pm
#94789
Moderator
Shahriar
Staff OP

Hi Aaron,

Unlocked your key from dev domain. Please try now.

Thanks.

Mar 13, 2019 at 7:54 pm
#94788
Moderator
Shahriar
Staff OP

Hi Jeannette,

You don’t have to use the key on dev domain. Use the plugin without key there. Apply the key only in the live domain.

Btw, unlocked your key.

Thanks.

Mar 12, 2019 at 6:21 pm
#94770
Moderator
Shahriar
Staff OP

Your Autoptimize cache plugin is breaking the JS and creating the “ReferenceError: jQuery is not defined” error. File upload is working fine when it is deactivated. Please ask the plugin provider to check the issue.

Mar 12, 2019 at 6:10 pm
#94769
Moderator
Shahriar
Staff OP

Hi Enrico, Unlocked your key too. Thanks.

Mar 12, 2019 at 6:06 pm
#94768
Moderator
Shahriar
Staff OP

COuld you please check your PHP error log file? Maybe that will provide us some details about the error.

Mar 12, 2019 at 5:59 pm
#94767
Moderator
Shahriar
Staff OP

Hi Mark,

The update issue is related to our server, I am checking the issue. For now, Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases Deactivate and delete the old version before installing the latest one. You won’t lose any data.

Thanks.

Mar 12, 2019 at 5:51 pm
#94766
Moderator
Shahriar
Staff OP

Verse theme uses it’s own template to show package details. That’s why WPDM Page Templates wasn’t working. I have removed the file list from /verse/single-wpdmpro.php template.

Mar 12, 2019 at 5:38 pm
#94765
Moderator
Shahriar
Staff OP

Yes, you can remove the download button. Just use a custom link template. You can clone the current link template from Downloads Templates page. Remove the [download_link] template tag from the custom template to hide the download button.

Mar 12, 2019 at 5:36 pm
#94764
Moderator
Shahriar
Staff OP

We will add a permanent fix in the next version. No need add any extra rule in cache plugin. The patch will work for now.

Mar 12, 2019 at 5:05 pm
#94763
Moderator
Shahriar
Staff OP
Mar 12, 2019 at 11:53 am
#94743
Moderator
Shahriar
Staff OP

Hi,

Where did you put the av_video shortcode? In the package description? Is see the Vimeo video in both good and bad links. But different widths. So, is the issue related to video size or the video doesn’t display at all?

Could you please send temporary wp-admin login info of both sites as a private reply? I will check the issue in the staging site.

Best regards,
Shahriar

Mar 11, 2019 at 9:00 pm
#94733
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Mar 11, 2019 at 8:14 pm
#94730
Moderator
Shahriar
Staff OP

Fixed. Had to remove return conditions from WPHead method. Added some padding in the download button. If you want you can remove it from customizer.

Mar 11, 2019 at 7:38 pm
#94729
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply.

Mar 11, 2019 at 7:37 pm
#94728
Moderator
Shahriar
Staff OP

Please re-check the login info. Getting “ERROR: Invalid username.” error.

Viewing 25 posts - 2,926 through 2,950 (of 12,513 total)