Shahriar

The conflict is coming from the theme. Found a workaround. Just add the following code at the end of /download-manager/assets/js/front.js file. Provided user doesn’t have editor access so I couldn’t add it.

jQuery(window).on('load', function() {
jQuery('.wpdm-cat-tree .btn-primary').on('click', function(){ var cid = jQuery(this).attr('href'); jQuery('.wpdm-dropdown-menu').addClass('collapse'); jQuery(cid).removeClass('collapse'); });
});

I have disabled the single file download. So, there will be only one download button now. You can change the page template from pacakge settings to change the pacakge details page layout.

Password is working on both cases. If you are adding multiple passwords using generator then passwords are shown like this [26][27] It is showing 2 separate passwords 26 and 27 You can use any of these to unlock the download.

Please check my reply here https://www.wpdownloadmanager.com/support/topic/amazon-s3-connected-but-not-working/

You can find all your ticket here https://www.wpdownloadmanager.com/support/users/rroesel/

Please send temporary wp-admin login info in private reply if still having the issue.

Please send temporary wp-admin login info in private reply to check the issue.

1 ) Please check this link https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/

2 ) Swift doesn’t support the additional previews yet. Will add this in next version. But can use the WPDM Page Template add-on which will allow you to use any Page Template from Downloads Templates page.

Please try adding the following code in /download-manager/admin/menus/class.Templates.php file,

if( ! is_array($tpldata ) ) $tpldata = array();

https://www.evernote.com/l/AUeERbzpxk1DUI4rejBL151Hrlop7LknGgkB/image.png

bbPress is overriding the template style. Add the following code in Customzie Additional CSS option. That should fix the style.

.wpdm-download-link.btn.btn-danger {
    background: #f00 !important;
    padding: 8px 10px !important;
}
.w3eden .list-group-item a {
    border-bottom: none !important;
}

Working now. Added the code pointed in the screenshot.

https://www.evernote.com/l/AUeERbzpxk1DUI4rejBL151Hrlop7LknGgkB/image.png

1 & 2 ) This is not possible yet. But noted for implementation. We can show a remove button when the user presses the plus button to add the file.

3 ) Breadcrumb is controlled by your theme or another plugin as you have mentioned. WPDM doesn’t interfere with that. But I will try my best to help you if you show me how breadcrumb not working.

4 ) Each download button is in the same row where the file name is shown before the button. But if you want the file name inside button it could be done. Just have to make minor code changes. Although that seems unnecessary.

5 ) Showing individual files in stats is not possible without customization. We can build a custom solution that will show individual files. We provide custom upgrade service ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ ) in a case like this.

Sorry for the delayed reply.

Best regards.

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

In PayPal setting fill up every option including sandbox id and secrets. Then try to use PayPal again.

You can add the following CSS in Customize Additional CSS to change nav color,

.default-menu.navbar.navbar-bg, .default-menu.navbar{
background-color: #fff;
}

You can try using a custom link template with minimal style. You can send me the page link so I can suggest CSS to fix the styling issue.

Can’t access the admin area. Getting this “Sorry, you are not allowed to access this page.”

One of your plugins is creating the JS error which is blocking the download operation. We can bypass it using a custom link template. Please install the Pro version of Download Manager and then you can create custom link template from Downloads Templates page. Or just let me know after installing Pro. I will create the template for you.

I have added package shortcode in the excerpt. The post page loads just fine. There is no page freezing. By the way, why are you adding the shortcode in the excerpt instead of post content?

Hi, Unlocked your key from the old domain. You can use it on your new domain now. -Best regards.

Hi,

The add-ons page just lists the Download Manager add-ons https://www.wpdownloadmanager.com/downloads/add-ons/ It doesn’t have any other purpose.

Your server is blocking the connection to https://www.wpdownloadmanager.com/ server. That’s why it can’t load the add-ons list. But you can check the list from here too https://www.wpdownloadmanager.com/downloads/add-ons/ or just ask your server support to allow the connection although that’s not necessary.

Thanks.

Looks like, There is a better way to use the shortcodes in bbpress. This approach allows you to use the link templates too. Just add the following code in your active theme’s functions.php file.

add_filter('bbp_get_reply_content', 'do_shortcode');

These plugins are breaking the JS and generating these errors. So, the solution has to come from that direction. WPDM can’t do much in this situation. You can raise the issue on their support system and let us know what their thoughts are.

Hi Adam,

Please send login info in private reply if still having this issue. Your suggestion is noted for implementation.

Thanks.

Hi,

Please send temporary wp-admin login info in private reply to check the issue. Send me the link too, where you are showing the post excerpt with WPDM shortcode.

Thanks.