Shahriar

Forum Replies Created

Viewing 25 posts - 2,476 through 2,500 (of 12,513 total)
May 19, 2019 at 7:57 pm
#97087
Moderator
Shahriar
Staff OP

Sorry for the delayed reply. Please add the following code at line no 116 in /wpdm-default-values/wpdm-default-values.php file. Or send temporary wp-admin login info in private reply. I will add the code for you.

if( ! isset($default['access'] ) ) $default['access'] = 'None Selected';

May 19, 2019 at 5:51 pm
#97083
Moderator
Shahriar
Staff OP

Please check now. You were using an older version of WPDM. I have installed the latest version there.

May 19, 2019 at 1:03 pm
#97081
Moderator
Shahriar
Staff OP

No option to disable this section without code customization. You have to remove the following 2 lines from /download-manager/libs/class.User.php file.

add_action('show_user_profile', array($this, 'shopProfile'));
add_action('edit_user_profile', array($this, 'shopProfile'));
May 17, 2019 at 6:32 am
#97059
Moderator
Shahriar
Staff OP

WPDM Tree doesn’t show the packages when the option “When user is not allowed to download:” is set to “Hide everything”. But it does show the category folders.

It is also possible to hide the category folder based on access settings. It requires minor code customization. Please send temporary wp-admin login info in private reply. I will update the code to implement this category restriction.

May 17, 2019 at 6:22 am
#97058
Moderator
Shahriar
Staff OP

You can attach a directory to a Download Manager package ( Using the “Attach Dir” meta box in the edit/add package page ). When new files are added to the package it will be shown automatically for download in the frontend.

May 17, 2019 at 6:17 am
#97057
Moderator
Shahriar
Staff OP

You can set category access setting from “Edit Category” page. This works just like the package “Allow Access” option. Selected user roles can access the files from the category.

Frontend users can edit their own packages only. But users with editor role can edit other users packages from the backend. That’s how WordPress roles and capabilities are designed. But using WPDM you can allow subscriber or any other custom role to create packages. So, no need to assign editor role to the user if you don’t want them to edit other’s packages.

No option yet to restrict the uploading to selected categories.

May 17, 2019 at 6:09 am
#97056
Moderator
Shahriar
Staff OP

Your Relevanssi plugin was modifying the post query. That’s why the search result was empty. I have excluded WPDM posts from Relevanssi filters. Now the search is working fine.

May 17, 2019 at 5:53 am
#97055
Moderator
Shahriar
Staff OP

Download link email is sent separately and sent by your site, not MailChimp. To simplify you can just disable the double opt-in. The email will be added to the list and users will get the download link email after submitting address.

May 17, 2019 at 5:33 am
#97054
Moderator
Shahriar
Staff OP

Hi,

Doc preview works only in public files ( allow access is set to all visitors ) because the Google doc preview library requires access to the file. For testing, I have set the access all visitors in this package https://mbyc.bc.ca/download/2019-04-08-governing-board/

If you need the preview in restricted files then use our PDF Viewer add-on https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/

Thanks.

May 17, 2019 at 5:26 am
#97053
Moderator
Shahriar
Staff OP

Thanks for reporting the issue. Updated the link.

May 17, 2019 at 5:22 am
#97052
Moderator
Shahriar
Staff OP

Your search keyword should be present in the package title or content. Otherwise, the package won’t show up in search result. To use the more advanced search feature you need Directory add-on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

May 16, 2019 at 8:32 pm
#97047
Moderator
Shahriar
Staff OP

Your license key is unlocked and you can use it with your new/production domain now.

May 16, 2019 at 8:30 pm
#97046
Moderator
Shahriar
Staff OP

Please send your license key in private reply.

May 16, 2019 at 8:27 pm
#97045
Moderator
Shahriar
Staff OP

Upgrading to Pro version doesn’t delete the packages created using the free version. Please send temporary wp-admin login info in private reply to check the issue. Send your license key too.

May 16, 2019 at 8:25 pm
#97044
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply. I have to check the page. Maybe a CSS fix is possible.

May 16, 2019 at 8:23 pm
#97043
Moderator
Shahriar
Staff OP

Unlocked your keys. You can use the key on new sites now.

@Carolyn , You can use the Pro version only in one site at a time. You have to upgrade your license to use on multiples sites.

May 16, 2019 at 8:18 pm
#97040
Moderator
Shahriar
Staff OP

Hi,

In some server, the update fails due to permission issue. However, you can complete the update process manually,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version.

Send admin login info in private reply, if you want me to install the latest version for you.

Thanks.

May 16, 2019 at 8:16 pm
#97039
Moderator
Shahriar
Staff OP

PDF Viewer works fine in Safari in my test. Please send temporary wp-admin login info private reply to check the issue on your setup.

May 16, 2019 at 8:08 pm
#97038
Moderator
Shahriar
Staff OP

Which link template are you using now? Please check the package settings and find the selected link template. Then clone this link template from Downloads Templates page. In this new cloned link template, you have to replace [download_link] with [download_link_extended] to use an embedded form instead of popup.

You can also override the link template selected in package settings by defining the template in your package shortcode. Check the example below,

[wpdm_package id=5387 template="link-template-calltoaction1"]

You can set the new cloned template ID as value of template in package shortcode [wpdm_package id=5387 template="5a0a849876116"]

Here is a detailed tutorial about creating custom templates https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

May 16, 2019 at 8:00 pm
#97037
Moderator
Shahriar
Staff OP

Looks like your license has already been unlocked by someone else from WPDM team.

May 16, 2019 at 6:55 pm
#97034
Moderator
Shahriar
Staff OP

It should work. $data['link_label'] shows the download label text. Try replacing it with "Download"

echo "<a target='_blank' href='".\WPDM\Package::getDownloadURL($data['ID'])."'>"."Download"."</a>";

May 16, 2019 at 6:49 pm
#97033
Moderator
Shahriar
Staff OP

Please try the following shortcode,

[wpdm_all_packages items_per_page="20" jstable=0 order_by="modified" order="DESC" categories="brochures" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"]

May 16, 2019 at 8:41 am
#97011
Moderator
Shahriar
Staff OP

Hello Andy, The dashboard and frontend upload page works fine in my tests. Tried several times to re-create the issue shown in your screenshot. But never got the broken screens.


@Adrian
, You can launch the site without any delay. As I have mentioned above this issue doesn’t create any plugin functionality problem. Everything will work as expected. If there is any other issue please create a new ticket. We will take care of it there.

May 16, 2019 at 8:15 am
#97008
Moderator
Shahriar
Staff OP

You were using an outdated version of the Premium Package add-on. I have updated it which fixed the fatal error on the pacakge details page. Tested this one http://saaeunai.mg.gov.br/2018/download/pregao-13-2019/ and download works fine there.

The file not found error means the file doesn’t exist in /uploads/download-manager-files/ directory.

For example, I see this 1ª Retificação.pdf attached to the package http://saaeunai.mg.gov.br/2018/download/concorrencia-01-2019/ But this file doesn’t exist in /uploads/download-manager-files/ and throwing “file not found” error when trying to download. So, you have to keep all these files in /uploads/download-manager-files/ dir to fix the issue.

May 16, 2019 at 8:00 am
#97007
Moderator
Shahriar
Staff OP

Unlocked your key from the old site. You can use the key on your new site now.

Viewing 25 posts - 2,476 through 2,500 (of 12,513 total)