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Viewing 25 posts - 1 through 25 (of 216 total)
in reply to: PDF template not working after update to 4.9.0 #92531

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Thanks

in reply to: show sub-folder on category page #92409

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Thanks. I appreciate how the current setting works.

However,
You have introduced a new ‘folder’ icon to the Category list on the left, which is shown as ‘open’ when browsing content inside the main Category, BUT, when one goes deeper into the second tear level, the folder icon becomes a ‘closed’ folder, which makes the browsing slightly confusing from a visual point of view (one still has the breadcrumb address but always better to be consistent with visual aids)

how ‘lengthy’ (and costly) the customisation be?

Could you change the setting so the folder icon stays open when inside the main Cat?

in reply to: PDF template not working after update to 4.9.0 #92396

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in reply to: show sub-folder on category page #92255

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attachment

in reply to: Emailing direct link and logged in users #89846

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Yes. didn’t mentioned step 2 cos done that. But your additional instruction is what I needed re using the temp link. Solved.

Does ‘mins’ refer to total length of ‘minutes’ the link will work for?

Thanks

in reply to: Emailing direct link and logged in users #89814

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If I do 1, then the link doesn’t work. The downloaded file becomes a txt file error telling me ‘you don’t have permission to download this file’.

Just to make sure we are on the same page. the link you mentioned for sharing is the one as shown on the attached?

On the secured page I am using ‘wpdm-archive category’ because I want the files to be listed by category. And it works well.

in reply to: No ZIP folder multi file download #89259

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noted

in reply to: No ZIP folder multi file download #88913

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Thank you. However, what I am talking about is avoiding a ZIP folder when downloading a whole package containing 2+ files via the single click download button. Is that possible?

in reply to: Email download link mesage not sent + #86077

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Ok. Many thanks.

your comments don’t seem very reassuring regarding enabling the multi file stamping. would you at some point be able to give more details of what needs to be in place, the amount of work and all charges involved? Thanks

in reply to: Email download link mesage not sent + #81527

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Excellent. that has done it. thanks. Did you change the Plain.html in /active-theme/download-manager/? (just to make sure and keep a backup)

Could we now resume the conversation regarding PDF stamper?
I said. Yes, I would like to add the multi file stamping please. Could you elaborate on what is needed i.e. resources? Would I need to pay for the update to the current stamper version?

in reply to: Email download link mesage not sent + #81414

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Thanks. I have no idea how the file name got changes, sorry.

Oddly enough although the space below the text is shown if opening the email on the internet explorer, it doesn’t show when seen in Outlook. Could this be fixed?

in reply to: Email download link mesage not sent + #81393

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attached

in reply to: Email download link mesage not sent + #81392

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in reply to: Email download link mesage not sent + #81342

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1. Yes! I have deactivated the PDF stamper and now they work. thanks.*
2. I am happy to use the ‘plain’ template. what I want to do to is noted on Jul 9, 2018 at 8:29 pm post,
2.1 add and space above ‘click here to download’ text
2.2 remove the coloured band at the top

*In reality I have never used the PDF stamper. only 5% of my files are single PDF files. I asked years ago (when bought) that I needed stamping for multiple PDF file package. You guys said will look into it but have never seen that any updates since have dealt with that. If the newest version deals with it please let me know.

thanks

in reply to: Email download link mesage not sent + #81300

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1. No, cleared cache many times. still the same

2. that is changing the HTML code manually? chances of a visual editor? (I’m no expert on html)

in reply to: Email download link mesage not sent + #81286

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1, No I have issues with two files . Neither have locks, the emailed link doesn’t work, AND get errors when click to download from the package page
http://www.habitararchitects.co.uk/download/test/
http://www.habitararchitects.co.uk/download/7064-project-directory/

2. But how do I edit the template file to get what I want? by coding it?

in reply to: Email download link mesage not sent + #80741

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Follow up to 1. Something’s not quite right with the whole plugin. Just tried downloading the file a was previously testing for emailing the link (now with no lock). I’m still getting an error for this download. I am logged in as admin.

in reply to: Email download link mesage not sent + #80740

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1. I have created a new package with no lock. BUT still get an error, when clinking on the emailed link!

2. Not entirely sure why I need to move the file and crate a new folder within Homa in order to customise it. is it the only way to change it by coding the html file?

in reply to: Email download link mesage not sent + #80628

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1. I am now getting an error when trying to download the files via the link on the recipients email. if opening the email on a browser, then I get a ‘link-expired.txt’ file (Download link is expired. Please get new download link.)

2. please let me know the full address for the ‘active-theme/d-m folder as I can’t find it.

in reply to: Email download link mesage not sent + #80596

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Thanks, what is the full address for the ‘active-theme/d-m folder? can’t find it!?

in reply to: Email download link mesage not sent + #80534

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I am happy to use the ‘Plain’ template. It works ok. however How can I,

1. add and space above ‘click here to download’ text

2. remove the coloured band at the top

in reply to: Email download link mesage not sent + #80527

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Is there a way of customising the Blue and/or other templates?

in reply to: Email download link mesage not sent + #80464

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Thank you, that is better. How can I,
1. have only one logo on the received email see attached.
2. remove the Facebook/twitter links at the bottom

in reply to: Email download link mesage not sent + #80269

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in reply to: Generate download URL not working after update #80265

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great thanks

Viewing 25 posts - 1 through 25 (of 216 total)