Thanks. Given I’m using a code provided by you on your website, perhaps you could update your documentation to reflect that the code may need tweaking to work.
The code I used is from this page: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
Which states:
“This Short-code will list All Packages/Downloads in tabular format with sorting and searching options:
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
If there are things to change by the end-user, I just feel it should be clearer for your customers. I would certainly hope that any further advice you provide is not so condescending (ie. “just do it properly”), or I may look elsewhere for another solution for our website.