Betty Arnold

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Viewing 25 posts - 1 through 25 (of 35 total)
Aug 16, 2021 at 6:19 pm
#159892
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Betty Arnold
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Aug 15, 2021 at 1:56 am
#159793
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Betty Arnold
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Aug 9, 2021 at 2:30 am
#159346
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Betty Arnold
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You say it’s working on your end, but did not offer proof. Please show me a video where you can complete a purchase using the coupon code. This is not a hosting issue. I’ve discussed this in detail with GoDaddy and they said it is the Download Manager, not hosting. I am not the only one having issues since your last update. Please let me know how to cancel Download Manager as I cannot get it to work correctly since your last update.

Aug 6, 2021 at 2:56 am
#159252
Participant
Betty Arnold
OP

I spoke with GoDaddy and they said this is not a hosting issue. If you cannot fix this, I will have to cancel my subscription and use Easy Digital Downloads or another download plug-in. This is definitely an issue with Download Manager. I hope you can fix it.

Aug 4, 2021 at 9:14 pm
#159137
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Betty Arnold
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Aug 4, 2021 at 7:44 am
#159069
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Betty Arnold
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Jul 29, 2021 at 6:44 pm
#158620
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Betty Arnold
OP

Yes, it’s working now. Thank you so much!

Jul 28, 2021 at 8:19 pm
#158530
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Betty Arnold
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Jul 28, 2021 at 4:44 am
#158453
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Betty Arnold
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Jul 27, 2021 at 7:11 pm
#158441
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Betty Arnold
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Jul 15, 2021 at 5:54 pm
#157606
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Betty Arnold
OP

I sent the password reset to another admim who received the following email:

Someone has requested a password reset for the following account:

Site Name: Catholic Resource Center

Username: anthony@vmpr.org

If this was a mistake, ignore this email and nothing will happen.

To reset your password, visit the following address:

https://catholicrc.org/wp-login.php?action=rp&key=FHj87zJdtxlln12kiWzM&login=anthony%40vmpr.org

When he clicked on the link, it took him to the log-in page. He entered his email, then on forgot password, but got an error message “Invalid key”

Jul 14, 2021 at 3:32 pm
#157442
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Betty Arnold
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Jul 14, 2021 at 9:54 am
#157392
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Betty Arnold
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Jul 14, 2021 at 2:59 am
#157339
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Betty Arnold
OP

Visitors to catholicrc.org are telling me they go to the dashboard and see all their purchases, but cannot access the downloads. I tried it myself and the same thing happens to me. Please let me know if this is something I can fix or if not, please fix it ASAP.

I administer another website: southerncaliforniacatholichomeeducators.org using the free download manager. When coupon code SCCHECONFCOM is entered, it zeros out the amount due, but will not process – when clicking COMPLETE PAYMENT, error pops up CART IS EMPTY!

Can you fix this, too?

Jul 12, 2021 at 7:27 pm
#157184
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Betty Arnold
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Jul 6, 2021 at 5:29 pm
#156476
Participant
Betty Arnold
OP

When I tried to add a new download, I get this message: Missing a required plugin!
Please install/activate WordPress Download Manager to use WPDM – Premium Packages plugin

I have not yet updated to 6.0 because I see all the problems people are having with it. Will I still be able to add new downloads without updating to version 6.0?

Will you let me know when all the “bugs” are worked out, so that I can update confidently?

Thank you.

Jul 4, 2021 at 9:39 pm
#156100
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Betty Arnold
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Jul 1, 2021 at 6:16 pm
#156002
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Betty Arnold
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Feb 17, 2021 at 4:09 pm
#146858
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Betty Arnold
OP

Tried downloading the update and got this message: Update failed: The package could not be installed.

What can be done?

Feb 10, 2021 at 5:07 am
#146375
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Betty Arnold
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Feb 8, 2021 at 10:26 pm
#146299
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Betty Arnold
OP

I don’t know how to send you a link to check because it wouldn’t be your account. Can you make a purchase and use the code VALENTINE21 to zero the amount? Then you’ll see the two download buttons.

Feb 5, 2021 at 2:30 am
#146064
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Betty Arnold
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Feb 5, 2021 at 2:13 am
#146063
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Betty Arnold
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Feb 4, 2021 at 6:01 pm
#146046
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Betty Arnold
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Feb 2, 2021 at 6:24 pm
#145911
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Betty Arnold
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Viewing 25 posts - 1 through 25 (of 35 total)