outkastm

Which version of WPDM include the latest fix so i can try it to a backup of my production site ?
Also please extend my subscription with the 1 month that i could not benefit from it.

Is not fixed at all. Instead of a carousel display of the 3 pictures, all of them are visible in the same view an “<>” sign in the bottotm

I’m tired waiting, please refund my purchase

Another week has gone. Did they miss it again? Please don’t come back with another message “i have again forwarded your message”. Is almost a month since i pay for something that i cannot use. How can i ask a refund ?

6 days and there is no update on this issue.

Do you have some updates on this ? Is blocking me to update my production site.

Yes, is a test environment

It seems they don’t even bother to reply since a month….

I think they get tired to always reply with “will be updates soon”
Even didn’t get a reply on my last 2 messages.

Hi, another 3 weeks have gone with no update.
And give me an answer on my post https://www.wpdownloadmanager.com/support/topic/membership-pro-plugin-cancell-subscription/#post-186705

Ok but what about my 2 questions from the previous post https://www.wpdownloadmanager.com/support/topic/membership-pro-plugin-cancell-subscription/#post-186705

any feedback ?

Ok, will wait a bit more for this fix.

Anyway, still trying to understand hos this plugin works.

– When the user cancell a recurring subscription in his WordPress account, does it need also to cancell it on paypal account to stop being charged ?
– When the user cancell a recurring subscription in his PayPal account, will it be automatically cancelled on the WordPress in order to lose the membership benefits ?

Hi,
Any update ? Is almost a month.

Guys, don’t ask us to make feature requests for wrongly working function.

Every subscription in the world work like this, you will get what you paid for, no matter when you cancell it.

Please fix it asap to avoid us looking like scammers.

Almost every time when we ask to fix a wrongly working function, you ask us to make a feature request.

Definatelly this has to be fixed, i have a lot of refund request because the users doesn’t get what they paid for.

Also how can i see the users that had a subscription and they cancell it later ? I can see numbers statistics but not the user id.

to be more clear, i mean delete the plugin and install back, not just reinstall over the exiting one.
Thanks to confirm that the data will remain.

Can you also confirm the datatables which are created by this plugin, to create a manual backup eventually ?

I will check if is like this after a few days (when the subscibers will login)
But it was the same for my account (admin)

What about this error when i activate the membership pro plugin ?
If i remove the plugin and install it again, the info about plans and subscribers will be kept ?

The login issues i fix it

all details to login on my previous post.
Screenshots for my issues are on my previous posts

1) Subsciption expire date is not updated when the subscription is renewed automatically.
As example today 25/03/2023 a user subscribe to a 1 day plan with autmatically renew option. The expire date will be 26/03/2025.
On 26/03/2025 and 27/03/2025 the subscription is renewed automatically, but the expire date will always remain 26/03/2025.

2) Error message when membership plugin is activated (screenshoot on my previous post).
Also if the plugin is activated, after administrator press on login, it will stay pending on the login form.
If refresh the page, the administrator is actually loged in but cannot access the admin dashboard.

You can reproduce the error by enabling the membership plugin (now is disabled)

What about for my issues ?
Also now i have this problem if i disable the plugin and then try to enable it again

and if i keep the plugin enabled, i can’t access the WP admin dashboard