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Nayeem Riddhi

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Aug 14, 2020 at 5:10 am in reply to: New install, first download – “Invalid Download Link” #134394

Nayeem Riddhi
Moderator

Hello @carriegstrategitcom-com,

Can you please open a separate ticket for your issue, please.

Thanks.

Aug 14, 2020 at 5:06 am in reply to: CSV and Asset Manager Not working #134393

Nayeem Riddhi
Moderator

Which CSV file you want to try to import? can you share the link here in a private reply?

thanks.

Aug 14, 2020 at 4:59 am in reply to: External path for download manager files #134392

Nayeem Riddhi
Moderator

Yes, you can check this option as I image attached,

browser

if it works for you.

Thanks.

Aug 14, 2020 at 3:58 am in reply to: Blog News Shortcode #134391

Nayeem Riddhi
Moderator

You can check this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, please let me know. if it helps you.

Thanks.

Aug 14, 2020 at 3:27 am in reply to: Invalid Download Link using lock feature #134390

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 13, 2020 at 6:25 pm in reply to: Unable to Update/Create Packages #134373

Nayeem Riddhi
Moderator

Update-Create working fine here. there a metabox creating problem when you are going to publish it. it is in beneath the page. please see the attached image.

main

The form is requirement of publishing the package. it is not related to WPDM. please check.

Thanks.

Aug 13, 2020 at 5:57 pm in reply to: FileCart – Muli-Select Not Working / Also CLOSE Button appears on all my footers #134371

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the add on,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version.

Thanks.

Aug 13, 2020 at 5:52 pm in reply to: Stripe payment issue: can’t download, order is “processing” after payment #134370

Nayeem Riddhi
Moderator

It should work now. I have uninstalled, deleted, and again installed twice time. I have also checked other settings. checked with test pay. now it is working fine. please check again and let me know further.

Thanks.

Aug 13, 2020 at 4:42 pm in reply to: Unable to Update/Create Packages #134367

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 13, 2020 at 3:43 pm in reply to: Download previous versions of WP Download Manger Pro? #134364

Nayeem Riddhi
Moderator

Glad to hear this.

Thanks.

Aug 13, 2020 at 3:25 pm in reply to: Critical error after installing update to version 5.1.20 #134362

Nayeem Riddhi
Moderator

Ow, sorry spelling mistake , switch theme to other themes from the Appearance menu. please check it also.

Thanks.

Aug 13, 2020 at 3:21 pm in reply to: WPDM extend short-code with the download manager version 5.1.20 #134361

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 13, 2020 at 3:19 pm in reply to: Download previous versions of WP Download Manger Pro? #134360

Nayeem Riddhi
Moderator

Hi,

I have checked that after activate and deactivate the checkout page remain same, please see the attached image,

checkout

you can clear your browser cache also if something gets broken, you can check from Downloads > Settings > User Interface enabling/disabling styles/scripts. please let me know further.

Thanks.

Aug 13, 2020 at 2:08 pm in reply to: Download Pages not loading due to Jquery Error #134356

Nayeem Riddhi
Moderator

It is working fine now. I have switched the Bootstrap version 4 to 3. Thus it is working now.

Thanks.

Aug 13, 2020 at 1:50 pm in reply to: Unable to Assign category to Download #134355

Nayeem Riddhi
Moderator

Can you please make a short video and share here for checking when and how the error is coming for having a close look.

Thanks.

Aug 13, 2020 at 12:36 pm in reply to: Allow visitors to create a pending package #134353

Nayeem Riddhi
Moderator

I think you want to such like features that the user will create a package in the frontend , and then it will be pending for admin approval. is my guess is right? please let me know.

Thanks.

Aug 13, 2020 at 12:19 pm in reply to: Critical error after installing update to version 5.1.20 #134351

Nayeem Riddhi
Moderator

Can you check to switch them to others? also you can check to disable other plugins. please let me know if it works for you.

Thanks.

Aug 13, 2020 at 12:12 pm in reply to: Download previous versions of WP Download Manger Pro? #134350

Nayeem Riddhi
Moderator

Ok, can you share the related page URL? if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 13, 2020 at 10:56 am in reply to: Download previous versions of WP Download Manger Pro? #134344

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

Aug 13, 2020 at 10:54 am in reply to: [wpdm_category ... ] shortcode not working as I expected #134342

Nayeem Riddhi
Moderator

AND operator should show the common packages among categories. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 13, 2020 at 10:43 am in reply to: SInce latest update, my entire library is offline #134338

Nayeem Riddhi
Moderator

Can you elaborate more on your query or share your page URL?

Thanks.

Aug 13, 2020 at 10:41 am in reply to: SInce latest update, any items added to my Dropbox library do not appear #134336

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue in detail.

Thanks.

Aug 13, 2020 at 10:37 am in reply to: Critical error after installing update to version 5.1.20 #134335

Nayeem Riddhi
Moderator

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 13, 2020 at 6:18 am in reply to: Download button not functional on first page of files #134317

Nayeem Riddhi
Moderator

please share the page URL. and if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 13, 2020 at 6:17 am in reply to: Stripe payment issue: can’t download, order is “processing” after payment #134316

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Viewing 25 posts - 15,176 through 15,200 (of 19,051 total)
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