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Nayeem Riddhi

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Aug 14, 2020 at 8:58 pm in reply to: Can’t go to lock options or icons tab after download-manager-5.1.2 update #134493

Nayeem Riddhi
Moderator

Okay glad to that, your problem has been resolved.

Thanks.

Aug 14, 2020 at 8:57 pm in reply to: WPDM extend short-code with the download manager version 5.1.20 #134492

Nayeem Riddhi
Moderator

Hello again,

What is your login URL? and the WP standard admin login also not working. please let me know.

Thanks.

Aug 14, 2020 at 8:54 pm in reply to: Uploads are getting stuck since upgrade #134490

Nayeem Riddhi
Moderator

Okay, glad to hear that your problem has been solved.

Thanks.

Aug 14, 2020 at 8:52 pm in reply to: Unable to Update/Create Packages #134489

Nayeem Riddhi
Moderator

Glad to hear this

Thanks.

Aug 14, 2020 at 8:51 pm in reply to: Excluding by Tag in WPDM Directory Add-on #134487

Nayeem Riddhi
Moderator

Oh really sorry for that, I shall try to check the issue tomorrow in detail and shall inform the update.

Thanks.

Aug 14, 2020 at 8:48 pm in reply to: Uploads are getting stuck since upgrade #134486

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 14, 2020 at 8:47 pm in reply to: Blog News Shortcode #134485

Nayeem Riddhi
Moderator

Hi,

For pages or posts, you can use the package shortcode. you just have to copy the package shortcode and put it there blog posts or news similar.

thanks.

Aug 14, 2020 at 8:32 pm in reply to: Can’t go to lock options or icons tab after download-manager-5.1.2 update #134483

Nayeem Riddhi
Moderator

I have checked your theme. also, there are 27 plugins installed on your site. can you please check them by disabling one by one. please let me know if it helps you for the conflict with other plugins.

Thanks.

Aug 14, 2020 at 8:14 pm in reply to: [wpdm_category ... ] shortcode not working as I expected #134479

Nayeem Riddhi
Moderator

Yes Simon, it can also be for that. but I have also tried separately.

Thanks.

Aug 14, 2020 at 8:08 pm in reply to: Archive plugin #134477

Nayeem Riddhi
Moderator

Hi,

Can you mention here which categories are not filtering correctly?

Thanks.

Aug 14, 2020 at 8:04 pm in reply to: [wpdm_category ... ] shortcode not working as I expected #134476

Nayeem Riddhi
Moderator

I have checked from basic only math and age-7-9 selecting. but it is not working. you know others are working. I have also checked the roles of permission for categories. anyways, I shall try to give more time for fixing those categories, if I have. Btw, you can also check the category slug renaming.

thanks.

Aug 14, 2020 at 7:58 pm in reply to: [wpdm_category ... ] shortcode not working as I expected #134474

Nayeem Riddhi
Moderator

It is weird that others are working but these categories AND operator is not working. I think WordPress not getting this, also can be conflict.

Thanks.

Aug 14, 2020 at 7:25 pm in reply to: [wpdm_category ... ] shortcode not working as I expected #134472

Nayeem Riddhi
Moderator

Checking again…

Aug 14, 2020 at 7:24 pm in reply to: How organize download page in categories #134471

Nayeem Riddhi
Moderator

Hi,

Sorry for getting into the back, you can do it by using Gutenberg Block add on and the category card block. and finally, there is required https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ this add on for this. if you have any confusion you can ask more queries.

Thanks.

Aug 14, 2020 at 6:23 pm in reply to: Download statistics not working #134465

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 14, 2020 at 6:13 pm in reply to: Files are zipped #134463

Nayeem Riddhi
Moderator

Yes, [file_list] will show single files for multiple files and the main download link will be zipped for all single files.

Thanks.

Aug 14, 2020 at 5:56 pm in reply to: Can’t go to lock options or icons tab after download-manager-5.1.2 update #134461

Nayeem Riddhi
Moderator

Hi,

Your password is not working. please check before providing.

Thanks again.

Aug 14, 2020 at 5:44 pm in reply to: Audio player works properly on single file downloads but not in multiple lists #134459

Nayeem Riddhi
Moderator

Hi,

If I get you your first issue is play and pause option for audio and for the second if I click download option for a single file, it doesn’t download the multiple files rather than a single file. please let me know or you can also elaborate your query more.

Thanks.

Aug 14, 2020 at 5:11 pm in reply to: Can’t go to lock options or icons tab after download-manager-5.1.2 update #134456

Nayeem Riddhi
Moderator

Hi,

It has been saying Sorry, you are not allowed to access this page.

please check.

Thanks.

Aug 14, 2020 at 5:09 pm in reply to: [wpdm_category ... ] shortcode not working as I expected #134455

Nayeem Riddhi
Moderator

Hi,

I think this page https://www.educateoutside.com/test-x/ and i have created this page, https://www.educateoutside.com/wpdm-test/, both are working fine with AND operator. please check again and let me know.

Thanks.

Aug 14, 2020 at 4:10 pm in reply to: Can’t go to lock options or icons tab after download-manager-5.1.2 update #134451

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 14, 2020 at 4:08 pm in reply to: Problems after the last update #134450

Nayeem Riddhi
Moderator

Hi,

I think your problem has been solved now. I have reinstalled the plugin. please check and let me know.

Thanks.

Aug 14, 2020 at 3:51 pm in reply to: [wpdm_category ... ] shortcode not working as I expected #134448

Nayeem Riddhi
Moderator

Just checking now

Aug 14, 2020 at 2:13 pm in reply to: cURL errors and very slow admin panel when license runs out #134441

Nayeem Riddhi
Moderator

Hi,

Can you please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

let me know if it helps you

Thanks.

Aug 14, 2020 at 2:11 pm in reply to: Downloads not working #134439

Nayeem Riddhi
Moderator

Hi,

Thanks for your appreciation. You shall find the settings from Downloads > Settings > Basic > File Download

Thanks.

  • This reply was modified 4 years, 9 months ago by Nayeem Riddhi.
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