Nayeem Riddhi

Hello @juan_ateb,

Hope you are well. I have also tried from incognito mode and the normal browser. It is working fine here. Can you please activate/deactivate Premium Packages – Sell Digital Products Securely add-on again. you may also reinstall the add-on again. I hope it may resolve the issue from your side. please check

Thank you and regards

Hello @otrok,

Sorry for the inconvenience. our developers shall look over the snippet adjusted code you have provided and adjusted thereby

Thank you and regards

Hello @lightwavin,

Sorry for the delay. we are working on it. soon you shall get an update

Thanks for your appreciationb

Hello @audiomonk,

Sorry for the inconvenience. Can you please share the Gutenberg blocks or the shortcodes you are using TinyMCE wpdm addon. I shall check one by one for you

Thank you and regards

Hello @juan_ateb,

Has the problem been resolved on your side? please let me know. It is working fine now. you can also make a video for demonstrating the issue.

Thank you and regards

Hello @raajsajaniya,

For base URL conflicts, you may adjust the download monitor base URL from the endpoint from settings. otherwise, you may also can purchase WPDM pro for getting a customized base URL for files/packages. please check. I hope you have e understood.

Thank you and regards

Hello @delsol,

Are you using the latest version of WPDM? please let me know. if possible, please share the related URL?

thank you and regards

Hello @delsol,

Sorry for the inconvenience. checking the issue again

Thank you and regards

Hello @raajsajaniya,

Hope you are well. I have checked that, for Download Monitor plugin and Download Manager plugin both have same base slug , like download, so it is conflicting. you have to change one of the plugin base slugs. for download monitor plugin you have an endpoint option from plugin settings. And for the download manager pro version, you have permission for editing the base slug too. please check. I hope you have understood.

Thank you and regards

Hello @juan_ateb,

Please check my attached video,

https://drive.google.com/file/d/18mE7gs046sSNqW0pS0PxAU7OWA7lBZ64/view

It is working fine from my side now. please clear the cache and cookie from your browser too. I hope it will work fine from your side too

Thank you and regards

Hello @juan_ateb,

Hope you are well. please check now. I have updated your WPDM plugin to the latest version. Now I think everything is working fine. Please check, if it is working from your side too

Thank you and regards

Hello @juan_ateb,

Cart and purchase options are working fine from our testing side. I think there may be conflict within your theme or plugins scripts. can you please follow the above suggestions? and please let me know then.

Thanks and regards

Hello @raajsajaniya again,

Extremely sorry for the inconvenience. Can you please check your credentials again? It is not working from my side

Thanks for your appreciation

Hello @juan_ateb,

Hope you are well. I have checked from our testing side. It is working fine there. can you please enable/disable other plugins from your side for checking, you may also switch the theme to another for checking, please let me know then. I hope it will work fine then

thank you and regards

Hello @swanzack,

Sorry for the inconvenience. We have found the issue. It was a small typo mistake. soon you shall get an update

Thank you nd regards

Hello @raajsajaniya,

Your site login credentials are not working now. I have checked the attached video password and the above password are not matching. please check again

Thank you and regards

Hello @sethu,

Hope you are well. Glad to hear this, your problem has been resolved.

Thank you and regards

Hi @tcafe,

Hope you are well.

Yes, you can use it in the free version

For lazy download enabled packages, visitors will be redirected to the waiting page. The wait page will show a waiting time progress bar like the following image:

https://www.wpdownloadmanager.com/wp-content/uploads/2012/12/Progress-Bar-Lazy-Download-WordPress-Download-Manager.png

Or a countdown timer like the following image based on your selection:

https://www.wpdownloadmanager.com/wp-content/uploads/2012/12/CountDown-Timer-Lazy-Download-WordPress-Download-Manager.png

From the admin option, you can select the front-end option for the progress bar or countdown timer.

In the page content, you will have to use the shortcode [wpdm_lazy_download] to show the waiting time progress bar. You can add your own content like tracking code, ads, or anything above or below of short-code or in both places.

Please check the demo here,

https://demo.wpdownloadmanager.com/addons/download/lazy-download-demo/

Thank you and regards

Hello @audiomonk,

Please share your site login URL too

Thank you and regards

Hello @juan_ateb,

Hope you are well. Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @audiomonk,

Hope you are well. Sorry for the inconvenience. Can you please share which module/shortcode you are using? We have also WPDM – Top Downloads widget. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @ikram_dirujii,

Hope you are well. Can you please share the related URL? if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue. I hope we may help you

Thank you and regards

Hello @raajsajaniya,

Hope you are well. I have adjusted the endpoint slug from your download monitor plugin. And you may also know WPDM download plugin has also a download package/file URL slug. So they are conflicting. I have adjusted the endpoint slug from your download monitor plugin. so it is now working. And for the homepage redirecting issue, can you please share the related URL and activate your login credentials again for checking? please let me know

Thank you and regards