Page 408 – WordPress Download Manager

May 25, 2021 at 5:20 am in reply to: Track user downloads #154139

Moderator

Hi,

You shall find the tracking user downloads option from the Downloads > Stats > Download History section, please check and I hope it may help you

thanks

May 25, 2021 at 5:11 am in reply to: Advanced Access Control don’t work #154138

Nayeem Riddhi

Moderator

Sorry somehow missing,

Do you have followed category access procedure,

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set from the edit category option,

then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Thanks

May 24, 2021 at 4:23 pm in reply to: Archive page search #154122

Nayeem Riddhi

Moderator

Okay, checking anything alternative solution or fixes

thanks

May 24, 2021 at 2:44 pm in reply to: Archive page search #154120

Nayeem Riddhi

Moderator

Can you please change the filter function name if somehow help, and the dt_portfolio post type is not related to WPDM

thanks

May 24, 2021 at 1:21 pm in reply to: How to remove package pages and download file directly from tree? #154116

Nayeem Riddhi

Moderator

It is already in doc there, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/, please check

and wpdm_tree with file size and date it may require some customization you please knock here with your requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

thanks

May 24, 2021 at 10:17 am in reply to: How to remove package pages and download file directly from tree? #154108

Nayeem Riddhi

Moderator

For direct download link use the additional parameter download_link=1 in [wpdm_tree] shortcode. i hope it will work then

thanks

May 24, 2021 at 10:04 am in reply to: How to remove package pages and download file directly from tree? #154106

Nayeem Riddhi

Moderator

Are you using this add-on, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/, [wpdm_tree] shortcode feature? please let me know

thanks

May 24, 2021 at 7:01 am in reply to: Option to embed with shortcode no longer available #154100

Nayeem Riddhi

Moderator

Hello @sudron,

If you get some free moments and if you like our plugin as well as support, please give us a 5* here. It will inspire us a lot.

Thanks.

May 24, 2021 at 3:05 am in reply to: Problem with Attach File -> Select form server + problems with downloads #154098

Nayeem Riddhi

Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

May 24, 2021 at 3:03 am in reply to: It needs to upgrade.. WPDM – Gutenberg Blocks – All download table #154097

Nayeem Riddhi

Moderator

Yes, you can provide the screenshots here in a private reply, it will be more easier for me recognizing those issues

thanks

May 23, 2021 at 3:09 pm in reply to: Option to embed with shortcode no longer available #154094

Nayeem Riddhi

Moderator

I think somewhere within your scripts conflicting, i have added this code in your theme functions.php, thus it resolves the issue,

// WPDM CUSTOM CSS
add_action('admin_head', 'custom_css_wpdm'); 
function custom_css_wpdm() {
  echo '<style>   
.w3eden .input-group { display:table !important; }
  </style>';
}

thanks

May 23, 2021 at 12:02 pm in reply to: Import bulk files from AWS or Wasabi Storage – Template Needed #154085

Nayeem Riddhi

Moderator

Hello Arun,

Is the CSV file you have attached or shared the same structure till now, let me know

thanks

May 23, 2021 at 11:56 am in reply to: File Size not displaying anymore using package_size #154083

Nayeem Riddhi

Moderator

Sorry for your little inconveniences, please use [file_size] instead of [package_size], it will work fine then for your custom template

thanks

May 23, 2021 at 11:34 am in reply to: It needs to upgrade.. WPDM – Gutenberg Blocks – All download table #154082

Nayeem Riddhi

Moderator

If you are claiming All Downloads Table of Gutenberg block issues, there are working fine from my side, can you please elaborate more on your issue, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

May 23, 2021 at 11:10 am in reply to: Option to embed with shortcode no longer available #154079

Nayeem Riddhi

Moderator

Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

May 23, 2021 at 8:53 am in reply to: File Size not displaying anymore using package_size #154072

Nayeem Riddhi

Moderator

please try from now creating a package from the default template, I tried it again and it was working fine. and I hope it will also work in the other template too

thanks

May 23, 2021 at 7:57 am in reply to: File Size not displaying anymore using package_size #154070

Nayeem Riddhi

Moderator

Please check here, it is working fine here, https://wp-test.durham.gov.uk/dscp/download/test-3-3/

thanks

May 23, 2021 at 5:04 am in reply to: advanced access control #154067

Nayeem Riddhi

Moderator

Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

Upload is not working
Showing “Invalid File Type” error when trying to download

Here is the reason and solution:

From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20Pro%20%E2%80%94%20WordPress

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

May 23, 2021 at 5:00 am in reply to: File Size not displaying anymore using package_size #154066

Nayeem Riddhi

Moderator

please try the followed procedure as I have described it will work fine from your side too

thanks

May 20, 2021 at 2:48 pm in reply to: How to get ride of old Tags in Download dashboard and package creation area? #153980

Nayeem Riddhi

Moderator

Can you please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

May 20, 2021 at 2:45 pm in reply to: Fixed issue #153979

Nayeem Riddhi

Moderator

Hello,

I think your cache plugin may making conflict too, please disable the cache plugin or server cache, disabling the cache option may resolve your issue too

thanks

May 20, 2021 at 1:55 pm in reply to: Fixed issue #153976

Nayeem Riddhi

Moderator

please check my attached video,

it is working fine from my side

thanks

May 20, 2021 at 1:40 pm in reply to: Fixed issue #153973

Nayeem Riddhi

Moderator

Sorry for the inconvenience, it is working fine from my side too, can you please clear the cache and cookie from your browser side, please check

thanks

May 20, 2021 at 1:18 pm in reply to: Turn off auto renew #153969

Nayeem Riddhi

Moderator

please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

May 20, 2021 at 1:15 pm in reply to: Fixed issue #153968

Nayeem Riddhi

Moderator

I have checked that, it is working fine from my side,

please check

thanks

Nayeem Riddhi

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