Mike Clifford

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in reply to: Shortcode not working #196639

Mike Clifford
Participant

Hello,

I understand the need for the credentials, I am working on it. What level of access would you need?

Here is a new page, https://medinstitute.com/test

We re-installed the directory add-on – https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ which now shows up in the plugins section of WordPress, I am guessing that is correct? That is how we had to install it by going to Plugins of WordPress and not by going to Settings > Updates of the download manager section?

It is now displaying better than before, but if you scroll down, all the images are way bigger than they are supposed to be and if you scroll all the way to the bottom, it moves to the right into smaller and smaller images. Before there were columns of the different documents. Also we had to re-install form lock. Is this normal?

Thanks

in reply to: Shortcode not working #196594

Mike Clifford
Participant

Hello,

We are unable to provide login credentials.

in reply to: Shortcode not working #196586

Mike Clifford
Participant

Hello,

I don’t see a difference in what we have currently and what you suggested, could you tell me what I need to update?

Yes, that is the Template ID for one of our Link Templates under Downloads > Templates.

I don’t know if this helps or not, but this was working with no change for a long time, the only that changed were updates to plugins, not sure if it was the update to Download Manager or we are thinking possibly, ACF?

in reply to: Shortcode not working #196559

Mike Clifford
Participant
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