Laura Miner

Hi and thank you for checking. Yes, I’ve had the download pages excluded for weeks. I’m not sure what’s causing this issue, but it’s happening intermittently with different packages, different browsers, and I can’t figure it out. But it’s definitely an ongoing issue and leading to a really bad UX for our readers. Can you look at the suggestion from BigScoots (below) and let me know if this is possible? Can we escalate to someone who can look at plugin optimization? Thank you again!

BigScoots suggested this:

Please ask them for a way to better optimize their plugin, maybe instead of attempting to handle every single session individually it could do a single delete that will remove all sessions that are due to expire for example.

I would also reach out to download manager support for flooding your database due to storing excessive sessions, we were seeing upwards of 700 queries per second similar to:

1257 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Sending data | select value from lvh_ahm_sessions where deviceID = ‘974e56fa353a41b626c860536554ea9e’ and name = ‘__wpdm_email_lock_verified’ and expire > 1700056441 | 0.000 |
| 1259 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Sending data | select value from lvh_ahm_sessions where deviceID = ’51b04607f970b16d02305dc183ae54a9′ and name = ‘__wpdm_signup_success’ and expire > 1700056441 | 0.000 |
| 1262 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Sending data | select value from lvh_ahm_sessions where deviceID = ‘e46e4539a18c2e0c5c6c8496c7620a84’ and name = ‘__wpdm_signup_success’ and expire > 1700056442 | 0.000 |
| 1265 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Sending data | select value from lvh_ahm_sessions where deviceID = ‘e4a0179e6b3c5d8a40f08eae2f8d3dd4’ and name = ‘__wpdm_email_lock_verified’ and expire > 1700056441 | 0.000 |
1289 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Sending data | select value from lvh_ahm_sessions where deviceID = ‘5c0649ce72c8f9013210031e70e178d4’ and name = ‘__wpdm_signup_success’ and expire > 1700056442 | 0.000 |
| 1291 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 1 | Sending data | select value from lvh_ahm_sessions where deviceID = ’51b04607f970b16d02305dc183ae54a9′ and name = ‘__wpdm_signup_success’ and expire > 1700056441 | 0.000 |
| 1293 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Updating | DELETE FROM lvh_ahm_sessions WHERE name = ‘__wpdmkey_6554cd7999fdc_10376’ | 0.000 |
| 1295 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Sending data | select value from lvh_ahm_sessions where deviceID = ’00f326943f620c70092cdef1a2ac90ed’ and name = ‘__wpdm_signup_success’ and expire > 1700056442 | 0.000 |
| 1296 | wpdb15256u6376 | localhost | wp3166223844db_15256 | Query | 0 | Sending data | select value from lvh_ahm_sessions where deviceID = ‘ae3edc84e60963cef3b5260d13c0bc24’ and name = ‘uniq_0b0e42cf7c7eeaff8e339c4084068587’ and expire > 1700056441 | 0.000 |

Hi again – the “Invalid Link” error is happening again, this time via email lock on this package. https://literacylearn.com/download/vc-v-camel-words-list/ I haven’t cleared the site cache yet – I’m hoping you can take a look at this asap. Thank you so much.

Hi again, I tried this. However today I am still receiving emails from our readers that they’re getting ‘Invalid Link’ messages. I tested it myself just a few minutes ago, and I got the same invalid link message when I tried to download via email. I have to keep manually clearing the entire site cache in order to get this to resolve. Were you able to look at the suggestion from BigScoots? I’d really like to keep using the plugin but this is causing me to lose a lot of our readers and customers. For every complaint I get, I have to assume many more simply leave my site and don’t return.. it’s really bad UX. Would appreciate any help you can give me.

Hi and thank you. I just enabled that feature. I will see if it helps! Thanks!

Okay, thank you for looking into this. I will try to check into the site caching issue.

Is there a way to change the field text in the email lock to read “first name” instead of “full name?” It doesn’t import correctly when they put in a first+last name because both names are entered in one field.

Hm, mine doesn’t save that way. Can I send you a screenshot somehow?

That would be very helpful, thank you!

Hi – Thanks for the explanations, but your phrasing is a little confusing and I’m not following. For the Short U google drive link on the package, there are not multiple files. It is one file. So why is it creating a compress zip file? Many browsers automatically flag zip files as spam because malware can be hidden in it. I don’t want single files zipped. Can you please look into this for me?