Priscilla Chomko
Forum Replies Created
I already tried all of these things before posting in the forum, all of the basic troubleshooting steps have been performed.
It didn’t work when I tried that and the plugin wouldn’t activate.
I have tried every way of installing the plugin which is why I’m reaching out. Doing it via SFTP causes the most damage and I had to re-upload the older version of the plugin.
It’s the same error. I manually set permissions, and then used the built in host tool for resetting file permissions.
I assure you there is not a permissions error, and just to be sure I recursively updated the folder permissions and tried to upload the plugin again. It didn’t work. I am only having an issue with this plugin.
Installing plugin from uploaded file: download-manager-7.5.4.zip
Unpacking the package…
Updating the plugin…
Removing the current plugin…
The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions. src/User/views/profile-cards, src/User/views/profile-header, src/User/views/dashboard, src/bbPress/views, src/Package/views/link-templates, src/Package/views/lock-options, src/DropZone/views, src/__/views/email-templates, src/__/views/email-templates/ui-blocks, src/__/views/ui-blocks, src/__/HTML, src/AssetManager/views, src/AuthorDashboard/views, src/AuthorDashboard/views/author-dashboard, src/AuthorDashboard/views/author-dashboard/new-package-form, src/Settings/views, src/Category/views, src/Admin/views/subscribers, src/Admin/views/settings, src/Admin/views/stats, src/Admin/views/asset-manager, src/Admin/views/metaboxes, src/Admin/views/metaboxes/attach-file, src/MediaLibrary/views, src/AIAgent/views, src/SocialConnect/LinkedIn, src/SocialConnect/Twitter/src, src/SocialConnect/Twitter/src/Util, src/SocialConnect/Facebook/Authentication, src/SocialConnect/Facebook/Helpers, src/SocialConnect/Facebook/FileUpload, src/SocialConnect/Facebook/GraphNodes, src/SocialConnect/Facebook/HttpClients/certs, src/SocialConnect/Facebook/Url, src/SocialConnect/Facebook/Exceptions, src/SocialConnect/Facebook/PseudoRandomString, src/SocialConnect/Google/Service, languages, assets/js/img, assets/js/control, assets/js/ads, assets/select2/js/i18n, assets/adminui/js, assets/images/icons, assets/wpdm-iconfont/font, assets/wpdm-iconfont/css, assets/jqui/img, assets/jqui/theme/images, assets/fontawesome/webfonts
Plugin update failed.
Thanks for the reply.
I’ve already tried all the steps in that article. I keep getting an error about the license being invalid when I try to enter it in the settings and a manual upload of the plugin causes errors.