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JK

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Dec 10, 2020 at 5:30 pm in reply to: Update issue continue… #142664

JK
Participant

Nayeem – the issue is, as Don pointed out, this plugin is constantly an issue when it comes to keeping it up to date. Work arounds don’t solve the issue. It’d be nice if you and your team could figure out what’s going on and fix the problem rather than patching it with work arounds.

Thanks,
Justin

Dec 9, 2020 at 4:57 am in reply to: Update issue continue… #142501

JK
Participant

These are the same directions provided every time this happens.

The license key is correct.

I’ve had to download and install manually the last 3 or so updates.

Is there any hope of not having this issue going forward?

Jan 18, 2020 at 10:05 am in reply to: PHP Warnings – Site slow down #118433

JK
Participant

I noticed the plugin wasn’t updating, again. Had to manually update. Why does this keep happening? After updating, the issue seems to have resolved itself.

Jun 5, 2019 at 5:40 pm in reply to: Errors updating #97819

JK
Participant

Shahriar – The issue is the license key (again): https://screencast.com/t/FeXph3dIef

When I go to validate the key: https://screencast.com/t/BxbDLcfgOf

I’m using the key provided via the purchases page and have confirmed the license is active: https://screencast.com/t/B7S7nFYUGVg

Viewing 4 posts - 1 through 4 (of 4 total)