jan wit

sorry, was my popup blocker
i see it works on other browser
many thanks

now nothing happens when i click the button on the page, it is not downloading and not asking for the password

what do you mean by package name?
we just uploaded the file in the medialibrary, there was no ‘download package’ created

i removed the last part of the path, so now it is only /home/sfeerrijk/public_html/

the file is at https://sfeerrijk.nl/wp-content/uploads/2024/04/Dutch-Order-Form-2024-jo-vegleges-2.xlsx

However i still get the issue.

No we did not, client just uploaded it into the media library, added the password and added the link to the file to the button.

Probably that is not the correct way to do this?

Regards

Thanks, we just used a button with a link to the file.

You can see it on this page: https://www.sfeerrijk.nl/carneol-glass/

When you click the button (see image) the error appears.

the page with the image https://nimb.ws/OAJfSjT