Nick Bode

Thank you!

We fixed that and have one more issue.

For some reason, the system is sending an email with s link to download the file even though that option is turned off in the Email Lock Options for both documents. In addition, the link in the email doesn’t work.

How do we: 1.) Get the link to work if we want to use that functionality, and 2.) stop the email from being sent altogether?

Thanks again for all your help with this!

Hello,

We tried to implement this and it works on the first link, but it does not work for the second link. See this page:

https://dev.imperativelogistics.com/latest-news/recent-news/supply-chain-updates-april-22-2025-newsletter-alternate/

You can see in the video below that the first link works (at about 24 seconds in the video) but the second link only shows a “Thank You” message, the file doesn’t download (at about 55 seconds in the video)

https://www.awesomescreenshot.com/video/40519677?key=6b65416fbbd3f1ae538e63507c5ad3e9

Can you please confirm what is going wrong?

I’m sorry … I don’t understand what you’re asking?

Hi Nayeem,

Not sure what you mean by “lock the download package with your information”?

We want the user to have to enter the following information before they are able to download a file:

• First Name
• Last Name
• Company Name
• Email Address

All of the fields should be set as Mandatory.

We will then be using the Uncanny Automator plugin to transfer the WP Download Manager data to Salesforce for Lead Generation.

Hopefully this makes sense, but please let me know if you have additional questions.

Thanks,
Nick