Our download page is password-protected, so this will mean you have to enter password twice – to access the page and then to download – that ‘s what I am trying to avoid.
Kalico – thanks for the effort in writing your lengthy email – because you were obviously trying to help I will refrain from saying anything beyond a recommendation to be more reserved with your assumptions and lectures.
I have purchased two packages from you and I have posted our problem on August 1st in this forum – so far I have received no response – what is your response time for paying customers? This is an urgent issue that we need to resolve immediately.
