Home

Hammed Silva

Forum Replies Created

Viewing 11 posts - 1 through 11 (of 11 total)
Nov 13, 2020 at 8:27 pm in reply to: WPDM Pro issues with videos and PDF #140655

Hammed Silva
Participant

It’s been 2 days without a reply. I need resolution for this issue.

Nov 12, 2020 at 10:38 pm in reply to: WPDM Pro issues with videos and PDF #140522

Hammed Silva
Participant

Any assistance please? I need this fixed.

Nov 11, 2020 at 2:10 pm in reply to: WPDM Pro issues with videos and PDF #140380

Hammed Silva
Participant

I am not using this addon, nor do I plan on purchasing it. The issue is, the PDF opening in a browser was working fine but if I ENABLE resumable downloads, I can open PDF in browser but I cannot watch the embedded video using your video template. However, if I DISABLE resumable downloads, I cannot open PDF in browser as it should work, but I can watch the embedded video using your video template. I should be able to do both with the PRO version I already have.

Nov 10, 2020 at 7:08 pm in reply to: WPDM Pro issues with videos and PDF #140332

Hammed Silva
Participant

Any help on this, or any phone numbers I may call? I am paying for PRO support and I need this fixed as fast as possible.

Nov 10, 2020 at 5:10 pm in reply to: WPDM Pro issues with videos and PDF #140328

Hammed Silva
Participant

Here’s what I did:

– Installed WP Super Cache
– Configured
– Cleaned cache and cookies locally
– Flush DNS
– Used new browser (Firefox)
– Tried on other machines

I am still having the same issue.

Nov 10, 2020 at 5:01 pm in reply to: WPDM Pro issues with videos and PDF #140326

Hammed Silva
Participant

I don’t understand what this has to do with caching. Any changes that I make on our Intranet are immediate, plus I keep cache and cookies clean in my browser and we run our own internal DNS.

However, I will try WP Cache which is what I use personally in my home WordPress Installations.

Nov 10, 2020 at 3:31 pm in reply to: WPDM Pro issues with videos and PDF #140311

Hammed Silva
Participant

No.
I modeled a template out of another template you had to fit our needs.

However, I used the Single Column with Doc Preview page template as you suggested and I get the same problem.

My setup is up to date on everything.

I am running my server on Microsoft Windows Server 2016 (64-bit) with IIS.

Nov 10, 2020 at 2:28 pm in reply to: WPDM Pro issues with videos and PDF #140298

Hammed Silva
Participant

Hello,

Please see my first line in the post:

I am using your PRO plugin inside an INTRANET (hence no access from the outside).

Our Intranet is local use only.

In any case, I think this could be replicated in any environment. The bug is as follows:

In your settings page:
If I ENABLE resumable downloads, I can open PDF in browser but I cannot watch the embedded video using your video template.
If I DISABLE resumable downloads, I cannot open PDF in browser but I can watch the embedded video using your video template.

Sep 1, 2020 at 6:06 pm in reply to: Free Add-ons #135515

Hammed Silva
Participant

My add-ons page in my PRO installation on my WordPress says “null” and I cannot see the rest of the addons.

Feb 14, 2020 at 5:11 pm in reply to: Bulk Editing Packages – Link Template and Page Template #120190

Hammed Silva
Participant

I agree with this. I have 90+ documents that I need to bulk update the link template. I was successful in updating page templates on these documents through a SQL query but i cannot do it with the links. I am using your plugin for controlled Intranet documents in a PRO version and it seems to me I should at least be able to do this.

Feb 14, 2020 at 3:05 pm in reply to: Gutenberg Block – Options frozen #120179

Hammed Silva
Participant

Hello,

Sorry for this, but this is an Intranet so it has no access to outside logins. We are using your plugin as a document management system with versioning.

I did however, move the website from testing to production. I changed from server name to an internal FQDN. Are your links absolute in the database or relative? Could this be an issue?

Viewing 11 posts - 1 through 11 (of 11 total)