Hamid Ali Anjum

Thank you, please do look into it as it is very frustrating for my customers to buy something from my site and never get instant access to the files.

Hi,

I can see that you have been ignoring this support ticket from last 2 months. You are requested to please investigate this issue and come up with a solution. 2CO have recently changed their dashboard to (2CO 2.0). That might also require additional settings to configure to make it work. Please run some tests and provide a solution.

Thanks.

Any update on this issue? My orders are still being marked as processing after successful payment completion.

Great! its working. Two quick questions:

Q1: how can i share a temporary download link to my customers, in case they miss to download the item or want to re-download it?
Q2: To make it keep working, is there any specific setting i need to tune every time i update the plugin? or is it a permanent fix?

Thanks.

Hi,

I think you have answered to the wrong support ticket. Please re-read the issue and offer a solution.

Thanks.

Hi,

I tried to apply custom CSS by using your given classes but its not working. Instead, it is still prioritizing plugin files instead of custom CSS. Please offer a proper solution.

Thanks.

Thank you for the assistance. Were you able to find the cause of auto update failure? Because the same was happened on last update too.

Hmm, then you should add an option in dashboard to switch between “IP based or Session based cart saving” as it always messes with cache and i always have to change the cart file.

Hi,

Sometimes user claim to not receiving the receipt and download links. And it is quite annoying to instruct customers every time about using their dashboard. Customers also prefer an easy and short process, just clicking on download link in their email. So, it would be great if you guys can add the option to resend the receipts. It will save a lot of hustle and time.