futurelab

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Viewing 15 posts - 1 through 15 (of 15 total)
in reply to: S3 plugin breaking WPDM #186710

futurelab
Participant

Ok great, so do we update the plugin on the live site as well? How do we fix it on the live site?

in reply to: S3 plugin breaking WPDM #186708

futurelab
Participant
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in reply to: S3 plugin breaking WPDM #186707

futurelab
Participant

Hi there,

The website relies on Gravity Forms as it’s purely a website based on the questionnaire.
I’ve removed a bit of relying on GF so you should see the error. Turning off all plugins and themes doesn’t change anything (we wouldn’t come to you for support otherwise anyway… As mentioned we already spent hours trying to help your plugin).
It makes me think that this plugin is not PHP8.1 compatible but didn’t test it on lower versions.

I will send you FTP details in a separate response.

in reply to: S3 plugin breaking WPDM #186616

futurelab
Participant

Any update here?

in reply to: S3 plugin breaking WPDM #186351

futurelab
Participant

Have you noticed that AWS SDK is in YOUR plugin? This means your plugin has issues as well… it’s an AWS plugin that you’re selling.
I think it might be the time when we rather get a refund since you don’t really offer support.
I provided more than necessary support for the plugin I paid and spent a lot of time debugging (including how your your plugin affects WP Terms) to date and from your end all I can hear is “it works”

in reply to: S3 plugin breaking WPDM #186349

futurelab
Participant

I’m sorry but this response is not useful. Are you saying that your plugin works only on some servers? So what are the exact requirements?

in reply to: S3 plugin breaking WPDM #186162

futurelab
Participant

I’m not sure what this response is for, it’s irrelevant.
I’d appreciate it if you started by testing your plugin first that is not loading and the error that is returning. Exactly the error you see in the very first post. Feel free to test it here https://nzwstemp.digitalmachine.co.nz/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-aws

in reply to: S3 plugin breaking WPDM #186139

futurelab
Participant

No, the problem comes from your plugin.
Disabling it fixes the problem, there’s absolutely no problem with the website only when your plugin is activated.
After investigating it seems like your plugin breaks built in WP Terms functionality. Please investigate and fix.

Without your plugin get_the_terms($post_id, 'post_tag'); returns tags

With your plugin get_the_terms($post_id, 'post_tag'); returns false

in reply to: S3 plugin breaking WPDM #186128

futurelab
Participant
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in reply to: Listing package details on a page #155394

futurelab
Participant

Amazing, that’s exactly what I needed thank you!

in reply to: *Attached file is missing/deleted* Error #33942

futurelab
Participant
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in reply to: *Attached file is missing/deleted* Error #33799

futurelab
Participant

I can confirm that Martinarti workaround works. Upload directly will show “file missing” but through browse and select from the filesystem it works (on the same file).

Can plugin author please have a look at this bug?

in reply to: *Attached file is missing/deleted* Error #33282

futurelab
Participant

Hi there,
We have the same problem, attached file is deleted / missing BUT download works.
Additionally on frontend download manager shows file size = 0.00kb

We’re using the latest download manager. Is there solution for that?

 

in reply to: Downlaod Selected Files from different categories #23515

futurelab
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in reply to: Accordian Lists all #23445

futurelab
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Viewing 15 posts - 1 through 15 (of 15 total)