Michael Wynn

Hi Nayeem,

Are you saying a caching plugin will fix the original issue? I thought you said the issue was caused by caching plugin, in which we told you we don’t have any caching plugin on our dev site currently.

Just a little confused here.

Thank you,

Jay

Hi Humayon, Thank you for the reply.

We don’t understand because your team seemed to have figured out a way from this thread: https://www.wpdownloadmanager.com/support/topic/open-download-in-new-browser-winddow/#post-51224

I believe the lady was using the same default Email Lock system as us based on this thread: https://www.wpdownloadmanager.com/support/topic/open-download-in-new-browser-winddow/#post-51198

Please let us know if this helps clarify our situation.

Thank you,

FBC

Thanks for the reply, Humayon.

We’ve opted out of using the Form Lock for the time being as it does not meet our requirement.

FBC