WordPress Download Manager

Mar 23, 2020 at 4:22 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122684

Member

That’s awesome. Thanks a lot! Interesting the plugin was disabled again. Is this something that can happen automatically, a plugin disabling it self?

Mar 23, 2020 at 4:15 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122682

Yanier

Member

This reply has been marked as private.

Mar 19, 2020 at 6:14 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122451

Yanier

Member

Thanks for your help!

https://drive.google.com/file/d/1Q2t6F-n-6f6L6NkQIwDFO_St6MAj56B1/view?usp=sharing

BTW, you left the Download Manager plugin disabled. Please be careful, a client called cause he couldn’t download.

Thanks

Mar 19, 2020 at 3:57 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122443

Yanier

Member

This reply has been marked as private.

Mar 19, 2020 at 1:37 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122434

Yanier

Member

This reply has been marked as private.

Mar 18, 2020 at 5:00 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122407

Yanier

Member

Did you search for yanier smith?

Mar 18, 2020 at 4:29 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122402

Yanier

Member

Did you try it again?

Mar 18, 2020 at 3:07 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122397

Yanier

Member

Try again now.

Mar 18, 2020 at 1:33 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122394

Yanier

Member

The user Yanier/johhn Smith is not allowed to see the top bar. This user is for you to see the issue#2 which is the ticket problem. When you switch to Yanier Smith please go to Priority Support and on the right side you should see a list of open tickets with the WPDM plugin disabled.

Mar 17, 2020 at 5:29 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122370

Yanier

Member

Any possibility of doing it today. We have very unhappy clients that can’t see the tickets.

Mar 17, 2020 at 5:26 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122368

Yanier

Member

This reply has been marked as private.

Mar 17, 2020 at 5:19 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122365

Yanier

Member

This reply has been marked as private.

Mar 17, 2020 at 4:51 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122362

Yanier

Member

This reply has been marked as private.

Mar 17, 2020 at 4:37 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122361

Yanier

Member

So issue#1 seems gone when I try a different instance/user of chrome, but back at the other chrome user even after I’ve cleared my cache, I still get the Fatal Error.

Issue#2 still present.

Mar 17, 2020 at 4:29 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122358

Yanier

Member

So looks like that the fatal error was my cache. The problem with the tickets still there tho.

Mar 17, 2020 at 4:25 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122356

Yanier

Member

Please try to go here Dashboard > Home. I still get it also as a logged in client I still dont see the list of tickets. As soon as I disable the plugin I see it.

Mar 17, 2020 at 1:12 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122331

Yanier

Member

This reply has been marked as private.

Mar 6, 2018 at 8:42 pm in reply to: Corrupted Downloads #71110

Yanier

Member

This reply has been marked as private.

Mar 6, 2018 at 7:56 pm in reply to: Corrupted Downloads #71094

Yanier

Member

Please try now.