Emmanuel Setyawan

Hello, we purchased the PDF Stamper plugin a while ago, but it appears the WP Download Manager plugin (free) now keeps on giving us a critical error message when trying to access the list of all download files from within the plugin.

The website is hosted on WordPress.com platform (the paid one, not the free wordpress.com). Chatted with their support team and they came back with the following detail:

PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 53534720 bytes) in /wordpress/drop-ins/object-cache.php online 165

I’ve queried of ways to increase the memory limit, but unfortunately, WordPress.com (paid) doesn’t allow us to do that. They gave me the following link to see if there is something that can be done with the plugin to resolve the error:

https://wordpress.com/support/php-environment/

Your assistance will be greatly appreciated.

Thanks

Hello, would appreciate if someone can update me on this.

Regards