Sitedart Hosting

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Viewing 5 posts - 1 through 5 (of 5 total)
in reply to: PayPal: Customers Continue to Bypass Sign up #183712

Sitedart Hosting
Participant

Hello,

Yes, I am afraid it cannot be replicated. I cannot replicate it now. But, we have an order that the customer paid, and it never synced with the site.

How about PayPal debugging? Is there any option to enable this? We need to see if the customers return after purchase, or that PayPal sends back the order information. We had successful orders in January, but no orders, except the one failed order, in February (and the customer paid, but it never updated in your software).

If not, then yes, I will create a dev site. As well, we are discussing removing Guest purchases…as maybe forcing a sign up will allow us to control that order further (as once you get a guest order, you cannot do anything with it, like send the link for download, etc)…

I also found where to see my previous discussions. Thank you.

For now…is there a way to do some PayPal debugging in your software?

in reply to: PayPal: Customers Continue to Bypass Sign up #183700

Sitedart Hosting
Participant
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in reply to: PayPal: Customers Continue to Bypass Sign up #183676

Sitedart Hosting
Participant
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in reply to: MP3 file not Recognized #178029

Sitedart Hosting
Participant

Hello,

Well, I guess all it took was for me to post this, than I figure it out. And it is a bug.

Here is a list of MPs that will not playback. Can you spot the commonality?

We’ve Got A Reason To Celebrate
He’ll Find A Way
God’s Amazing Love
That’s The Life

Apostrophes break the file. Renaming the file seems to work. We just wanted to keep the originals intact.

Most MP3s are named as per the song for easy recognition by a user. This may be something for further review.

in reply to: Template override of default template not working #149104

Sitedart Hosting
Participant

I see it has been 11 days since the last answer. The templates in our active child theme are not recognized. I can rename mine for example, and the Download Manager always goes back to the default theme.

I also use the wpdm_packages shortcode, and it refuses to recognize any new templates or adjustment to current templates.

Viewing 5 posts - 1 through 5 (of 5 total)