Home

Joanne Baik

Forum Replies Created

Viewing 13 posts - 1 through 13 (of 13 total)
Oct 30, 2025 at 3:11 pm in reply to: All available Tags options not showing #209376

Joanne Baik
Participant

But here’s my invoice from 8/19/25 and it says Payment Status Completed: https://www.wpdownloadmanager.com/user-dashboard/?id=WPDM611EC0E7BACFB&wpdminvoice=1&renew=1755565433

Oct 30, 2025 at 2:09 pm in reply to: All available Tags options not showing #209370

Joanne Baik
Participant
This reply has been marked as private.
Oct 29, 2025 at 5:31 pm in reply to: All available Tags options not showing #209342

Joanne Baik
Participant

I have the latest version of Download Manger, but this site does not have WPDM Directory Add On, it does have Archive Page add-on but I cannot find an update for it with this being a free version.

Oct 28, 2025 at 3:30 pm in reply to: All available Tags options not showing #209321

Joanne Baik
Participant

OK, I think I have found the issue. We are using the pro version on another website, but we are not using pro on this website.

I still have the original issue of an added Tag not showing on the page: https://www.poweredgeproducts.com/downloads/ but it is a free version support issue I guess.

Do I have to start my support ticket over again but via support for the Free version? (if I try to update to the Pro version it breaks the download page display we have in place currently so I would rather not do that.). Also, I don’t know how to update Archive without a paid version.

Oct 28, 2025 at 1:25 pm in reply to: All available Tags options not showing #209319

Joanne Baik
Participant

Wordpress is not showing me that there is an update available. Where can I download the update for installation?

Oct 27, 2025 at 7:50 pm in reply to: All available Tags options not showing #209305

Joanne Baik
Participant

I just looked, and both live and staging are using the same version of WPDM – Archive Page – both instances say Version 4.3.3.

Oct 24, 2025 at 5:04 pm in reply to: All available Tags options not showing #209280

Joanne Baik
Participant
This reply has been marked as private.
Oct 23, 2025 at 9:13 pm in reply to: All available Tags options not showing #209261

Joanne Baik
Participant

Thank you. We also have a staging site we can provide you access to if you prefer. Just let me know.

Oct 23, 2025 at 1:06 pm in reply to: All available Tags options not showing #209254

Joanne Baik
Participant

Yes, I already did that but still get the same results. But you are welcome to try if you like.

Oct 22, 2025 at 4:05 pm in reply to: All available Tags options not showing #209208

Joanne Baik
Participant
This reply has been marked as private.
Nov 12, 2021 at 2:11 pm in reply to: Tags are not displaying using WPDM – Archive Page add-on #164444

Joanne Baik
Participant

Perfect, thank you! You may have also noticed the images are not aligning correctly; they are being pushed far to the right. Is that something you can fix, too?

Nov 11, 2021 at 2:55 pm in reply to: Tags are not displaying using WPDM – Archive Page add-on #164415

Joanne Baik
Participant

Hello again. I have switched themes and disabled plugins one at a time for testing. The issue persists.

Nov 10, 2021 at 2:14 pm in reply to: Tags are not displaying using WPDM – Archive Page add-on #164379

Joanne Baik
Participant
This reply has been marked as private.
Viewing 13 posts - 1 through 13 (of 13 total)