Rex R.

I think in general, the whole Paypal payment process doesn’t work with WP Download Manager, and I’m now looking for a new plugin that actually works. This is after paying for support for 2 years!

I’ve had Pro version for two years, but let it lapse because Paypal payments were NEVER working.
Purchases are always showing up as “Completing Order”, even if the payment goes through. The customers are charged but never get their orders, and the payment page is stuck on the Cart.

I don’t know why it’s doing this, and I’ve submitted inquiries on this before with no response. So we had to let our subscription for Pro lapse. I’d like to get this to work!

unfortunately when you use the Login Required Message, it doesn’t display the login form when you use the link. This is a problem if you want the form to show up instead of a link to a page to login.

Instead, I had to use Code Snippets and use the following:

add_action(‘wpdm_login_form’,’my_login_field’);
function my_login_field() {
?>
<p>
<h3 class=”media-heading” style=”padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;”>Login above or Register to download this file</h3>
</p>
<?php
}

Not the prettiest. Would be nicer to have a way to customize the login form that shows up instead of having just a message as the fall back. Especially since the text above only appears below the login fields.

Also, upon logging in, it would be nice if it stayed on the same page where the link was put in and just change the login form to a download form.

How can we customize this login form that shows up when you select this check box? I want to show a “Register” link as well as the login form.

Thanks! Also, I noticed you don’t have a blog update on what were the changes for 4.7.6 — do you have a change log for that revision?

Yes, please send me plain text template. I can’t find a way to edit the email lock template on our end. And they’re using Outlook online, so it’s the most advanced, right from Microsoft! Definitely not a problem with the email client

Under new GDPR, double opt-in as well as positive consent that they want to be emailed is an absolute requirement.

This is how it needs to be done:
* Provide a checkbox that says they want to subscribe. It has to be default not checked.
* Send an email opt-in that requires them to confirm subscription
* According to GDPR, “soft opt-ins” are not allowed. Which means you can’t opt them in, or even send them an opt-in email if they don’t want to, and you can’t require email to download.
* This means that if they DON’T check the box to subscribe, you must still allow the download, even if they didn’t provide an email address

See examples here:
* https://litmus.com/blog/5-things-you-must-know-about-email-consent-under-gdpr
From the above link “If subscribing to a newsletter is required in order to download a whitepaper, for example, then that consent is not freely given. Signing up for emails is optional—you can always download the ebook without subscribing to our emails.”

* https://www.pactsafe.com/blog/the-gdpr-and-email-marketing-dont-rely-on-double-opt-in-to-track-consent
From the above link: “You should be collecting and tracking consent the moment a person subscribes to your emails. The most familiar way to do this is with a click-through or clickwrap agreement. Click-through agreements are those little tick boxes you’ve seen to accept privacy policies and terms of use when you sign up for almost any service online:”

This means you need an additional checkbox that says the party consents to the collection of data and has read the linked privacy agreement.

YES this is a massive pain in the ass. But the fines for non-compliance are gigantic.

Furthermore, we use the YMLP mailer and want to integrate that with WP DownloadManager but it looks like that’s not supported. How can we integrate our mailer so that when they check the checkbox that says they want to subscribe, it goes to the YMLP subscription manager to send the opt-in message, not to

Not fixed in the latest PREMIUM version. And suggested code fix above still doesn’t seem to work. We get “Cannot contact Recaptcha server” error