ClearTouch
Forum Replies Created
I understand that, however is there no way to get the form to pop up when I click download on https://staging21.getcleartouch.com/downloads instead of it forcing me back to the top of the page? Currently it does not do this when form lock is enabled. Also if it would help I could do a zoom call or any other form of communication as I believe that will be beneficial in resolving this issue as there seems to be some miscommunication.
No, sorry. Still getting the same issue. Both href and data-downloadurl are being set to # but only when the form lock is set on the file. With out the form lock it operates as normal. Its as though with the form lock enabled that the download_url variable on the templates does not get set.
Could you clarify what the CSS issue was and where you found it? I am still seeing the same thing with the login box that you sent in the screen shot when in incognito mode. If I use my wp-login account I can then see the downloads page but only when I am logged into a WordPress account. This is the same as before where I can only view the downloads page when I am logged into WordPress however, for this site we don’t allow others to make accounts so they wouldn’t be able to view the page in its entirety.
Hello @Nayeem Riddhi, the form-lock addon maybe what I am looking for but I will try to explain my use case a little bit better. What I would like to do is set the add-on for all downloadable content on my website however I don’t want people to have to enter the email more than once when visiting my site in order to download multiple items. If there was a database where their email could be registered and they wouldn’t have to enter it more than once that would be great. Or a cookie that says they have entered their email within the last 30 days. Does that help to clarify my use case?