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Carolyn Wilson

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Viewing 6 posts - 1 through 6 (of 6 total)
Sep 19, 2020 at 12:46 am in reply to: Numerous error codes and unable to edit custom templates since early July #136658

Carolyn Wilson
Participant
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Sep 17, 2020 at 11:47 pm in reply to: Rename Template Clone #136590

Carolyn Wilson
Participant

Hi,

Has this been resolved? I have a similar issue that hasn’t been fixed in 2 months and I’m not getting replies from support.

The same error codes: “Warning: Illegal string….”
And templates custom templates can no longer be edited – the ticker goes on forever.

Thanks.

Nov 27, 2019 at 1:48 am in reply to: Error on a particular page – eid in class.ShortCodes.php #115519

Carolyn Wilson
Participant

Thank you. That has fixed it!

I added eid=”new-id-name” to 2 shortcodes (fixing 2 sets of errors).

Nov 17, 2019 at 11:16 pm in reply to: Thumbnail updates not updating #115002

Carolyn Wilson
Participant

Hi Shahriar,

That seems to have fixed the resolution issue. Thank you very much.

The thumbnails still aren’t updating.
All caching plugins are still off. And the server doesn’t have any caching set up. Different browsers, devices and networks – still no updating.

If you click on the Test Imagick 4 thumbnail on the test page, you will see the PDF looks totally different.

**UPDATE**
I found a new forum entry where you provided this information:

You have to clear the cache from Downloads > Settings > Privacy Tab. And that delete all cached thumbs.

That appears to have fixed the issue. Thanks.

Nov 13, 2019 at 12:34 am in reply to: Thumbnail updates not updating #114848

Carolyn Wilson
Participant
This reply has been marked as private.
Aug 25, 2019 at 2:29 am in reply to: Setup Google Analytics Goal Tracking #111332

Carolyn Wilson
Participant

Hi. This would be a great add-on.

Viewing 6 posts - 1 through 6 (of 6 total)