Nate Stockard

For some reason [thumb] shortcode was able to work, but not [thumb_162x202] on the azure environment. Also, their IT department was able to make changes on their end that fixed the issue with the meta_value for __wpdm_files, so the files are now attaching properly!

Hello, for some reason I have so much trouble posting to the forum, and not seeing my topic posts.

I’ve recently migrated our developing site to the client’s hosting environment.

I urgently need some assistance on Download manager, as it’s not working on azure

We have the Download Manager plugin in place for most PDFs, but upon editing/updating a package, it doesn’t save the attached document, and it presents a 404. It does however upload the document to wp-content/uploads/download-manager-files

I’m not sure if it’s something to do with the Azure environment, as I’ve never had this problem before and we’ve used this plugin for years.

I’m also having issue with the package thumbnails showing 404, and if I save the package again, it deattaches the PDF.

Why did this go to spam? It’s not spam.

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I’ve incorporated a Digital Edition URL in the custom template used.

However, not all documents will have a digital edition.

So if that custom fields is empty, I need to hide Digital Edition link.

How can this be done within the template?

I cannot find where I originally saw this, but placing the following code within wp-config deactivates Asset Manager in the backend

define(‘WPDM_ASSET_MANAGER’, false);

I have also found that disabling bootstrap JS in settings User Interface also removes this 404 from error console.

I’d like to keep the documents as individual downloads. However, I don’t want the user to have to input their name and email every time they need to request a download. When the form popups up to enter their information, can it prepopulate if they’ve submitted the form before, at least in the same session?