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Jonathon Hanten

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Mar 31, 2025 at 1:50 pm in reply to: Please fix your renewal process… need a way to update credit card information #204989

Jonathon Hanten
Participant

Yeah, I did that back in November 2024 and no one got back to me. So I feel pretty strongly that you all don’t look on that page.

Mar 21, 2025 at 2:24 pm in reply to: External attached files have gibberish icons that are used #204788

Jonathon Hanten
Participant

Any updates on this issue or a way around it?

Mar 10, 2025 at 2:23 pm in reply to: External attached files have gibberish icons that are used #204372

Jonathon Hanten
Participant
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Feb 13, 2025 at 7:22 pm in reply to: All downloads table block could use some UX improvements. #203596

Jonathon Hanten
Participant

Additionally to my comments above I just discovered two more bugs with this block.

Tags don’t work like I would expect in this block:

1. If you put in the Tag Column the links that appear of the tag don’t actually link anywhere, but if you are on a package details page they work as expected so something in your block is breaking or removing the tag links.

2. If you use the all downloads table block and try to query filter by a tag nothing happens. No content is displayed. I tried with the slug and the tag title.

Feb 12, 2025 at 3:05 pm in reply to: All Downloads Table Block is not displaying packages on fresh install #203557

Jonathon Hanten
Participant

I have resolved the issue myself.

The staging site has been deleted because I don’t need it anymore. I’m sorry you never got access and I can’t explain that. What I can tell you is that you can easily duplicate the issue yourself with a local install or installwp install of WordPress. The steps are easy.
1. By whatever means you like create a default WordPress Site
2. Install Download Manager Pro and WPDM-BLocks plugins
3. Create a few empty packages so you have something to display
4. create a page or post and drop in the “All downloads table” block. Do nothing else.
5. Publish the page/post and view it. Nothing will be displayed.

The cause is simple once you figure it out. The block requires you to put in columns and it requires the download button column to be added. While this is not a bug it is really bad UX. In my opinion this block should default with the post title and the download button columns instead of an empty column. I suspect putting in a default post title and download button columns would be pretty easy and I encourage you to do that the next time you update the plugin. I mentioned a few other issues with the plugin in my last post.

Please stop trying to access the staging area it doesn’t exist anymore. If you want to test this more please use the steps above. I have followed them three times and got the same result each time before I tried it on a live site to verify it wasn’t a licensing issue preventing the plugin from working correctly.

If you have follow up questions or I can help further please let me know. Otherwise I am going to consider the matter closed and hope you push out an update soon for this and the other issues I found. I’m going to go back to building websites now.

Feb 11, 2025 at 9:24 pm in reply to: All Downloads Table Block is not displaying packages on fresh install #203541

Jonathon Hanten
Participant

I figured out the problem. Your default all downloads block doesn’t have any working columns so it displays empty and shows nothing.

I would encourage you to have default columns of at least post title and download button so your block works out of the box.

Additionally, the columns section doesn’t like having two columns with titles next to them. One gets deleted. you have to put them in between columns with no title for them to stay. After a save and reload of the block editor you can add another or move them next to each other. You might want to look into that.

Finally thought, why can’t I edit an existing column and give it a title. Why do I have to delete it and put it back in?

Feb 11, 2025 at 3:01 pm in reply to: All Downloads Table Block is not displaying packages on fresh install #203540

Jonathon Hanten
Participant

I don’t see that on my end. It is a staging site on the same server as the live site. It has limited resources.

The page is loading for me

Jonathon

Feb 10, 2025 at 3:15 pm in reply to: All Downloads Table Block is not displaying packages on fresh install #203496

Jonathon Hanten
Participant
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Feb 10, 2025 at 3:00 pm in reply to: All Downloads Table Block is not displaying packages on fresh install #203492

Jonathon Hanten
Participant
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Sep 19, 2023 at 7:21 pm in reply to: Missing Table wp_ahm_download_stats #190022

Jonathon Hanten
Participant

I have followed this up with more research. The table is in the server database, but the ###. above is incorrect from what the table prefix actually is. Would anyone be able to tell me where that is set or I can adjust it to match what the database is named?

May 17, 2023 at 2:26 pm in reply to: WPDM – Extended Short-codes not updating always goes back to 3.0.4 #186859

Jonathon Hanten
Participant

I downloaded the version on your site (found here: https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/) and it also reports to be 3.0.4 when uploaded to the site even though the page I download it from did say 3.0.5. I’m pretty confident your zipped file has the wrong version details in the plugin file.

Jun 28, 2022 at 1:42 pm in reply to: plugin vulnerability #174514

Jonathon Hanten
Participant

I also am interested in a fix for this soon.

Nov 8, 2021 at 5:09 pm in reply to: shortcode confusion… and broken pages between versions… #164314

Jonathon Hanten
Participant
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Nov 8, 2021 at 4:57 pm in reply to: shortcode confusion… and broken pages between versions… #164311

Jonathon Hanten
Participant

In my frustration I forgot to mention I am using the category tag.

[wpdm_category id="category," operator="IN" orderby="post_title" order="asc" item_per_page="20" template="55ad4baa968fd" cols=1 colspad=1 colsphone=1 toolbar=0]

For example. The above is neither in title order and stops at 12 items when it used to work fine several versions of Download Manager Pro ago. I have these types of shortcodes throughout my website and none of them work correctly anymore. I have changed them out for order_by and items_per_page as well. It is stupid to have to change shortcodes throughout my website in order to continue to use your plugin after it is updated (with NO documentation of the change before hand at a minimum).

Aug 18, 2021 at 2:08 pm in reply to: Sort by name ore date [file_list] #160055

Jonathon Hanten
Participant

I would like to be able to control this better as well.

Aug 16, 2021 at 6:49 pm in reply to: Category sorting not working any more post 6.0 update #159895

Jonathon Hanten
Participant

I have this same issue. What version of the plugin is the fixed code in? My plugin (v 6.0.2) doesn’t appear to show me when updates are available anymore.

Thanks.

Jonathon

Jun 23, 2021 at 8:07 pm in reply to: Please update this page with an example with all fields added #155690

Jonathon Hanten
Participant

I did use categories=”slug” and the shortcode seemed to ignored it completely. I will have a look at the asset manager, but this is for a category view and the asset manager sounded more like individual packages, but I haven’t looked at it yet. Thank you.

May 19, 2021 at 8:37 pm in reply to: Downloads Failing #153909

Jonathon Hanten
Participant

Pat,

You’re the best. I’m so glad you not only said you fixed it, but took the couple more seconds to tell us how. This has saved me.

J

May 12, 2021 at 6:03 pm in reply to: Please consider updating your changelog before launching updates #152534

Jonathon Hanten
Participant

I disagree. The whole point of a changelog page is to report changes. That is no matter how big or how small. You should include all versions of your product. Please make this best practice change moving forward.

Jonathon

Dec 3, 2020 at 6:39 pm in reply to: WordPress says there is a version 5.3.2, but this site only has 5.3.1 #142121

Jonathon Hanten
Participant

That did work, but what about the two different versions of the plugin?

Nov 2, 2020 at 3:53 pm in reply to: New custom taxonomy as download manager tags ruined the structure!!!! #139848

Jonathon Hanten
Participant

I also had this problem and the plugin above appears to have fixed it. Might I suggest rolling this plugin into the Core package? it seems like something that should just be done as part of the upgrade process.

Oct 30, 2020 at 2:09 pm in reply to: Can’t update Download Manager Pro #139679

Jonathon Hanten
Participant

I am having this same issue. I was even able to update an addon from within Download Manager, but the main plugin I keep having to update manually over SFTP.

Jul 10, 2019 at 3:37 pm in reply to: User Role "Editor" full access to plugin #109550

Jonathon Hanten
Participant

I have created a custom role called that I would like to give the ability to add their own downloads, but I do not want them to be able to post to the blog or use anything except for the Download Manager main functions of adding packages. I used to be able to do this, but for some reason now the users cannot see the Downloads and if they can see it they have no privledges to add or edit downloads they already created (back when it worked).

Thoughts?

Jun 18, 2019 at 2:22 pm in reply to: Is there a way to add links to an outside website? #98558

Jonathon Hanten
Participant

I have done this for my main client. I added the full url and reworded the link label to make it clear it wasn’t a download. I had no trouble as long as I included the http(s):// at the beginning. I haven’t done it lately though so maybe something has changed.

Hope that helps.

Jun 18, 2019 at 2:15 pm in reply to: URGENT – Buttons Disappeared in Downloads of multiple files #98556

Jonathon Hanten
Participant

The solution to this issue is posted here: https://www.wpdownloadmanager.com/support/topic/download-button-is-disappear/

Viewing 25 posts - 1 through 25 (of 39 total)
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