amckinnell

Hi Shaon, Yes, but unless the same person clicked it 10,000 times I don’t understand how the number could have doubled with no corresponding increase in traffic to the page. And there would be no point in the same person downloading multiple copies.

Ok, thanks for letting me know Shaon.

I solved the problem – sort of. I removed some security I had set for copying and printing the file (not opening). Once I removed those security settings everything worked. I would still like it to work with those security settings on if there is an answer but for now I have a work-around. Thanks!