Thanks that worked…
Just found the resolution on a different post.
Thanks.
The problem now has been solved but will it happen again on the next update?
I solved it by manually adding the users allow to download to each document.
Regards
Hi
It was already ticked.
I’ve updated manually but just concerned in case it happens again on the next update.
Regards Ajay
This has been sent to your support email
Are you able to have a look into this?
Thanks – that worked…
Is there an update on this?
I’ve just found a link that says I need to delete the existing free plug in and my files won’t disappear…Will try this