Shahjada

Forum Replies Created

Viewing 25 posts - 276 through 300 (of 15,636 total)

Shahjada
Keymaster

Adjusted, It is working fine now :).


Shahjada
Keymaster

testing now in your site.


Shahjada
Keymaster

Hi,
I’ve updated mailchimp on your site days ago, it was working fine, please try again.

in reply to: Email Lock Not Working #190295

Shahjada
Keymaster

Hi,
We have adjusted the code to remove empty item from files array. So, now it is a global fix, for old and new packages.
Also, added it on our side too for the next update.

in reply to: Email Lock Not Working #190293

Shahjada
Keymaster

The issue has been fixed.


Shahjada
Keymaster

@mockible,
You were not seeing download button for suspended plans due to your customized page template. However, I’ve adjusted it in your server and download buttons are showing fine now.


@CIALGAR
,
We shall improve it with the next update of the plugin.


Shahjada
Keymaster

2 button, “Cancel Billing” will just cancel the billing but keep the subscription active.
“Cancel Subscription” will cancel billing and subscription both.


Shahjada
Keymaster
This reply has been marked as private.

Shahjada
Keymaster

As I see here https://mockible.com/account/?udb_page=membership-plans you have disabled the option to suspend membership plan, only cancel button there.


Shahjada
Keymaster

Hi,
we have checked and found downloads are still active until the expiration date for suspended plans. Please give me login info and package URL where I can check your issue.


Shahjada
Keymaster

Hi,
Now dev team is check the issue. I shall update here ASAP.

in reply to: Using AWS to store download file #190137

Shahjada
Keymaster

Yes, you can select file from exiting bucket, also upload file directly from amazon s3 bucket and attach with your package.

You can have to enter any url manually, s3 add-on will handle all those.

in reply to: Using AWS to store download file #190118

Shahjada
Keymaster

All purchased are annually recurring, however you can cancel subscription anytime.

in reply to: Using AWS to store download file #190112

Shahjada
Keymaster

For store file in amazon S3 you may use the following add-on:

WordPress Amazon S3 Storage Plugin


Shahjada
Keymaster

Yes, noted for implementation.


Shahjada
Keymaster

Refund needs to be handled manually from respective payment gateway and you can cancel the membership from wp-admin pro membership subscribers menu.

in reply to: AWS S3 Extension – File Deletion on AWS S3 #189922

Shahjada
Keymaster

Please update amazon s3 add-on to v3.2, we have fixed the issue.

in reply to: Wrongfully expired – still not fixed after 10 days #189881

Shahjada
Keymaster

Hi,
I see all of your orders are active. If you are seeing expired notice on your site, please try applying the same license key again.

in reply to: I think I accidently ordered Pro twice. #189873

Shahjada
Keymaster

No problem, #WPDM6050E25CEDD20 has been refunded 🙂

in reply to: No file attached bug after update #189862

Shahjada
Keymaster

@danish, you are still using 3.2.77. Please update to 3.2.78

in reply to: No file attached bug after update #189860

Shahjada
Keymaster

Sorry for your inconvenience. We have found the issue and fixed it. Please update to 3.2.78

in reply to: No file attached bug after update #189859

Shahjada
Keymaster

You shouldn’t see the notice only when no file attached. May you please give me temporary wp-admin login info in a private reply to check your issue.


Shahjada
Keymaster

okay, let me know if you need any further assistance.


Shahjada
Keymaster

You need to contact your hosting support for that, as it is a false positive. However, if it is causing by any other security plugin, you need to deactivate it or contact their author.


Shahjada
Keymaster

Hi,
Don’t worry, the issue was with the pro version Download Manager Pro. And it is already fixed.

Viewing 25 posts - 276 through 300 (of 15,636 total)