Web Guy

Hi Nayeem. We would not need a special Buy Now option for every single package. We would only need the ability to have a special Buy Now option for certain products only.

Hi. I am just following up on this, since it’s been a few days and I haven’t received a reply. Thanks.

Thank you. I have resolved issue #3 by hiding the CSS code, so now the remaining items are issues: 1, 4, 5, and 6.

I look forward to your reply.

Hi Nayeem,

Please clear your browser cache first and try logging in as admin again. That should resolve the issue.

If for some reason it still shows that you are logged in under a basic user, then click the logout link under the basic user and then you should be able to access the admin panel.

Thanks

OK. I figured out the problem for item #2. For some reason one of the recent updates has caused many of my packages to lose the attached file (under attached files, it has a little triangle that says “File Not Found”). My test order was using one of these packages that has a missing attached file. I will open a separate ticket to address that issue. Please let me know about the remaining items (1, 3, 4, 5, and 6).

Thanks

Hello. I am just following up on this request, since I haven’t received a response. I would at least like to get the first two big issues resolved as soon as possible. Please advise. Thanks.

Thanks. I tested that same test package with an actual ebook PDF attachment and it worked great!

The only issue I am running into is that there is no option to have it exclude the first page from being stamped. Our ebooks have a book cover on the first page that should not be stamped, but all of the other pages should be stamped. Is there a way to set it up so that it excludes the first page? Thanks again!

Thanks for the clarification on #1.

For #2, I have the billing address box unchecked, but the shipping address is still showing up in the actual PayPal checkout process.

I have included two screenshots for comparison in the link below:
https://pasteboard.co/JaCDLY1.png

The image on the left of that screenshot is the WPDM paypal checkout process.

The image on the right is from a completely different shopping cart plugin that I have for selling my eBook products.

You will notice that only the WPDM paypal screenshot has a “Ship To” address. The one on the right does not have a “Ship To” address, which shows that it is possible to set things up with Paypal integration such that PayPal does not ask for a Ship To address when ordering a digital product.

Can you guys update the WPDM PayPal integration so that PayPal does not ask for a Ship To address?

Thanks

Hello. I am just following up to check on the status of this.

I’m not sure if it is something that you guys need to adjust in the Download Limit plugin or something that you need to adjust in my custom Membership Download Button plugin, but I would like to get this issue resolved as soon as possible.

Thanks!

Thanks. The screenshots were helpful. The download limit is counting the downloads when I click on your test package, but not on my test packages.

I think I know why it is not working on my packages. The packages that I have been testing are packages that are using the following custom plugin that you guys developed for me:

WPDM – Membership Download Button
Transforms Premium Package’s Add to Cart button to Download button based on user role.
Version 1.0.0 | By WordPress Download Manager Customization Team

That custom button is no longer tracking downloads with the download limit. Can you please fix that custom plugin for me, so that the downloads done with that special download button are still tracked through the download limit plugin?

Thanks