Zip files do not download properly, instead change name and icon

in Download Manager Free

Viewing 13 posts - 1 through 13 (of 13 total)
Nov 6, 2024 at 11:00 am
#201152
Participant
Jochen Sand
OP

Hello WP Forum,

I’m currently having a problem with making a zip file available for downloads. The zip is password protected by the free version of the plug-in ‘Download Manager’ and made publicly accessible. Whoever clicks on it is led to a new window, enters the password and clicks Download.

However, the document that is then in the download folder of my MacBook has the same name as the website and is not a ZIP. Only when I rename the file to xyz.zip does it become a zip file with the corresponding icon.

I had previously carried out the same process with a pdf. That worked really well.

The wrong name for the file must have been created on the way from the website to my computer – but where? Does anyone here in the forum have an idea why the ZIP is not displayed correctly after the download?

The link to the corresponding webpage is as follows: https://resceurope.eu/download_test/

All the best,
Jochen

Nov 6, 2024 at 11:06 am
#201153
Moderator
Tahasin
Staff

Hello,

I hope you are doing well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue.

Regards

Nov 6, 2024 at 3:28 pm
#201164
Participant
Jochen Sand
OP
This reply has been marked as private.
Nov 6, 2024 at 4:17 pm
#201167
Moderator
Tahasin
Staff

Thank you for sharing the credentials. I am looking into the issue and will provide you with an update shortly.

Regards

Nov 7, 2024 at 5:30 am
#201180
Moderator
Tahasin
Staff
This reply has been marked as private.
Nov 7, 2024 at 3:46 pm
#201206
Participant
Jochen Sand
OP
This reply has been marked as private.
Nov 7, 2024 at 3:48 pm
#201207
Participant
Jochen Sand
OP

Here is the screenshot I mentioned above.

Nov 7, 2024 at 4:05 pm
#201208
Moderator
Tahasin
Staff

I can’t see the screenshot , please use this tool to share screenshot

Do you mean redirecting to the download page(test page) when the image is clicked?

Please check and let me know.

Nov 7, 2024 at 5:33 pm
#201209
Participant
Jochen Sand
OP

Thanks for your response, Tahasin!

I was wondering whether the section displayed in this screenshot (https://prnt.sc/5bhSY9D_TwDv) can be set up with WPBakery?

Nov 8, 2024 at 5:34 am
#201214
Moderator
Tahasin
Staff

No, it’s not possible.

Nov 8, 2024 at 8:34 am
#201220
Participant
Jochen Sand
OP

Thank you, Tahasin, for all your good hints!

Take care,
Jochen

Nov 8, 2024 at 11:43 am
#201222
Moderator
Tahasin
Staff

Welcome

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗

Nov 8, 2024 at 11:58 am
#201224
Participant
Jochen Sand
OP

Done!

Thanks again, Tahasin!

Viewing 13 posts - 1 through 13 (of 13 total)

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