- This topic has 11 replies, 3 voices, and was last updated 1 year, 1 month ago by
.
Please can you review why this licence shows as inactive.
The amount has been deducted of our bank balance as well.
2024/12/04 – 1,096.34 http://WWW.WPDOWNLOADMANAGER. WPDOWNLOADMANDE
Thanks
Renier
Hello, Renier
I hope you’re doing well and deeply apologize for the inconvenience.
Could you please provide the order ID so we can investigate the issue?
Please check and let me know.
Regards
Here is what the plugin shows
Download Manager Pro
Version 6.6.1 | By W3 Eden, Inc. | View details | Changelog | Docs | Support Forum
Download Manager Pro support and update period was expired on January 24, 2025. Renew Order
There is a new version of Download Manager Pro available. View version 6.7.2 details or update now.
That worked – thank you!
Glad to hear that it worked 🤗
If you find my assistance helpful, we’d greatly appreciate it if you could leave us a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post.
Your support means a lot to us.
Thank you.
Hello Renier,
It sounds like you’re dealing with an issue related to a license showing as inactive despite the payment being successfully deducted you should be able to get in touch with support to fix the issue and activate your license.
The topic "WPDownload Manager key not active" is closed to new replies.