- This topic has 2 replies, 2 voices, and was last updated 5 years ago by
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My site updated to version 3.1.13 of your plugin one week ago today.
Today the client noticed that the [wpdm_tree] shortcode is not displaying anything. Since there was an update last week I’m thinking that might be the issue.
The page in question is:
The shortcode in use:
[wpdm_tree category=product-information download_link=1 cat_order=asc orderby=title order=asc]
A plain [wpdm_tree] shortcode with no attributes also exists on the page at present, for testing purposes, and it also does not generate any visual output.
There are 54 categories/folders containing 122 files in all.
I’ll be glad to help troubleshoot, or if I need to provide more details please let me know. Thank you!
Thank you for the reply. I have created a staging site that is an exact copy of the live site. I changed the theme to Twenty Twenty One, and disabled all plugins except for Download Manager and WPDM – Extended Short-codes. The file tree still does not display.
https://ekova-com-staging.fmwqksu2-liquidwebsites.com/product-information/
I can provide a login if you would like. Any insight is appreciated. Thank you.
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