wpdm_tree no longer working

Viewing 3 posts - 1 through 3 (of 3 total)
#146047

etc
Member

My site updated to version 3.1.13 of your plugin one week ago today.

Today the client noticed that the [wpdm_tree] shortcode is not displaying anything. Since there was an update last week I’m thinking that might be the issue.

The page in question is:

Product Information

The shortcode in use:
[wpdm_tree category=product-information download_link=1 cat_order=asc orderby=title order=asc]

A plain [wpdm_tree] shortcode with no attributes also exists on the page at present, for testing purposes, and it also does not generate any visual output.

There are 54 categories/folders containing 122 files in all.

I’ll be glad to help troubleshoot, or if I need to provide more details please let me know. Thank you!

#146183

Shafayet
Moderator
This reply has been marked as private.
#146260

etc
Member

Thank you for the reply. I have created a staging site that is an exact copy of the live site. I changed the theme to Twenty Twenty One, and disabled all plugins except for Download Manager and WPDM – Extended Short-codes. The file tree still does not display.

https://ekova-com-staging.fmwqksu2-liquidwebsites.com/product-information/

I can provide a login if you would like. Any insight is appreciated. Thank you.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘wpdm_tree no longer working’ is closed to new replies.