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WP Download is not saving server file

Viewing 10 posts - 1 through 10 (of 10 total)
Feb 3, 2026 at 10:38 am #211324

Olaf Brenn
Participant

Hi, I am using latest version Version 3.3.46. When I select a file from the server it shows the file name as expected. When I reload the page the file is missing – download fails to missing file. Server files have correct access restrictions (group and rw-r–r–).

What is the problem?
Thanks for taking care

Olaf

Feb 3, 2026 at 10:43 am #211325

Tahasin
Moderator

Hello,

Thanks for reaching out.

I have checked the server file attachment feature in our test site and it’s working fine.
Please share temporary login credentials in a private reply to check the issue.

Regards

Feb 3, 2026 at 10:54 am #211326

Olaf Brenn
Participant
This reply has been marked as private.
Feb 3, 2026 at 11:13 am #211327

Tahasin
Moderator
This reply has been marked as private.
Feb 3, 2026 at 11:55 am #211330

Olaf Brenn
Participant

thanks, looks good. I uploaded 2 new files – they do not appear in the selection list.
Is there any cache i have to delete?

Feb 3, 2026 at 12:05 pm #211331

Tahasin
Moderator

Could you please explain which selection you are referring to?

Feb 3, 2026 at 12:07 pm #211332

Olaf Brenn
Participant

when I select a server file via GUI, I uploaded 2 new files via sftp, still the list lacks of the new files

Feb 3, 2026 at 12:23 pm #211333

Tahasin
Moderator
This reply has been marked as private.
Feb 3, 2026 at 12:38 pm #211334

Olaf Brenn
Participant

the file list seen via sftp and the one in server picker is different, path is correc, I cannot share screens here

Feb 3, 2026 at 1:19 pm #211335

Tahasin
Moderator

Try clearing the cache and make sure you’re inside wp-content/downloads(as per your file browser root)

Viewing 10 posts - 1 through 10 (of 10 total)

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