Why lazy download is changing the extension name ?

Viewing 8 posts - 1 through 8 (of 8 total)
#162428

Tony
Participant

Why lazy download is changing the extension name while downloading through mobile…

Lazy download always add .zip after file name.. Why so ? How to correct this problem ? i do not want .zip

#162429

Tanvir
Spectator

Hello @Amevoice,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version.Latest version of lazy download is 2.7.0.

Lazy Download Add-on

If the problem still persists, could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.
Best Regards

#162430

Tony
Participant

lazy download is working perfectly but when i download using mobile only then it add .zip in the end of every file. if i disabled the lazy download than there will be no problem at all…

So my query is why it is adding .zip when download it through mobile..

#162431

Tony
Participant

i just disabled the Lazy download and i found that its not lazy plugin, it is WPDM 6.0.8 VERSION which is automatically changes the extension to .zip while downloading through mobile ..

#162434

Tony
Participant

i am going back to older version because older version is working perfectly.. Hope you will resolve this bug in upcoming version. Thank you

#162437

Tanvir
Spectator

Hello ,
Is the issue in iphone?
Could you please share the related page/file/package URL with us?
it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply to debug.
Thank you

#162444

Tony
Participant

No , issue is with only android…In iphone no issue , only in android it is adding .zip extension to all downloads…

#162445

Tanvir
Spectator

I need to test. Please provide necessary details

Viewing 8 posts - 1 through 8 (of 8 total)

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