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Users logged in from Microsoft AD (LDAP) get “Your email address is blocked!”

Viewing 5 posts - 1 through 5 (of 5 total)
Jan 28, 2026 at 10:17 am #211177

Esteban Rubiales Choquet de Isla
Member

Hi! I’m using Miniorange LDAP/Active Directory Integration plugin to manage user logins for a private intranet. Users are not registered and created in WordPress by themselves, but by the plugin if the credentials stored in the connected Microsoft Active Directory match those entered by the user through the login form. These users have never verified their email because it’s not necessary. Only emails included in the Active Directory are allowed to login.

Since a recent 2025 update of your free plugin, users are receiving the message “Your email address is blocked!” when trying to download any file. I can’t find the way to disable email verification restriction in WPDM settings to avoid this issue, but maybe you can give me a custom snippet to include in functions.php.

Best regards,

Esteban Rubiales

Jan 28, 2026 at 11:08 am #211179

Nayeem Riddhi
Moderator

Hello Esteban Rubiales,

Hope you are well. And sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jan 29, 2026 at 11:40 am #211212

Esteban Rubiales Choquet de Isla
Member

Thank you, Nayeem. Please let me know if you require further information regarding my infrastructure. I can also provide you with a temporary user account to access the intranet and take a look around.

Kind regards.

Jan 29, 2026 at 1:01 pm #211214

Nayeem Riddhi
Moderator

I have forwarded again the issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jan 30, 2026 at 5:59 am #211222

Tahasin
Moderator

Hello, Esteban

Kindly share the email address you are using to access the downloads. Additionally, if the private intranet is accessible(With VPN or secure setup) from outside the network, please provide the relevant credentials as well.

Looking forward to your response.
Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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