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Upgrade from Free + Date

Viewing 9 posts - 1 through 9 (of 9 total)
Sep 11, 2015 at 10:09 am #33964

DJ_Jaybee
Participant

What is the recommended method to upgrade from Free to Premium – maintaining any files / weblinks already uploaded.

How to include upload date next to each document.

The demo example and admin seems to be going to install at the moment – so can’t use that to check date example.

Any info appreciated.

Sep 11, 2015 at 4:13 pm #33966

Futurenautics
Member

I have the same problem. I have a free installation and want to preserve the existing data, and the new pro zip file fails to install.

I’m surprised there’s nothing about upgrading/installation on the emails received after purchasing.

Really need some support on this.

Sep 13, 2015 at 7:47 am #34008

Shahjada
Keymaster

Please deactivate & delete free version ( deleting plugin will not harm your old data ), then install and activate pro version.

Sep 17, 2015 at 9:52 am #34154

Futurenautics
Member

Hi, I have deactivated and deleted the free version and installed the pro version. However the plugin won’t allow me to upload any files. The upload, browse and URL section on the right hand side has no dashed box to drag files to upload, and when I click on any of the links it just sends me to the bottom of the web page. At the moment there is no way to create packages, link to URLs or upload files.

Can you give me some help? I really need to get this working.
Thanks very much.

Sep 17, 2015 at 9:17 pm #34188

Shahriar
Moderator

Please give me temporary wp-admin login info in a private reply to check your issue.

Sep 18, 2015 at 10:12 am #34199

Futurenautics
Member
This reply has been marked as private.
Sep 22, 2015 at 8:03 am #34287

Shahriar
Moderator

Sorry for delay, it is ok now. Elegant Builder plugin was causing the issue. Please use pro forum http://www.wpdownloadmanager.com/support/forum/download-manager-pro/ for faster reply.

Sep 24, 2015 at 8:52 am #34352

Futurenautics
Member
This reply has been marked as private.
Sep 24, 2015 at 4:32 pm #34371

Shahriar
Moderator

I actually didn’t change anything except deactivating Elegant Builder plugin, may you please tell me where you seeing things unusual?

Viewing 9 posts - 1 through 9 (of 9 total)

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