Updating the plugin deletes custom templates

Hi, since the Support forum is not searchable I couldn’t easily find if this is already answered.

Why when the plugin is updated, the custom created .php template files are deleted too? Can’t you preserve them or have an option to put them in a separate folder that will not delete them when updating?

Hi, I think we misunderstood each other. I was thinking on download-manager link template files located here:

/wp-content/plugins/download-manager/src/Package/views/link-templates/link-template-default.php

If I create a new .php template file as instructed in the Admin message on top, then if the plugin get’s updated it deletes those files. How can that be avoided?

Thank you

Hi, I tried your method before I contacted you here, but for some reason this does not work for me.

Here is the “original” file path:
/public_html/wp-content/plugins/download-manager/src/Package/views/link-templates/link-template-custom.php

If I move that file here:
/public_html/wp-content/themes/twentytwentyone-child/download-manager/src/Package/views/link-templates/link-template-custom.php

by your instructions then this should work, but it does not.
In the place where this code should be displayed on the site I only get:
link-template-custom.php, meaning that it still is looking for this file on the “original” location rather than in the “active theme” download-manager folder. Do you have any idea why this is happening?

Thank you

Hi, sorry, I’m stupid.

I was using original folder structure, but custom link template file only needs to go here, not the full original structure /{active-theme}/download-manager/link-templates

My bad. Thank you!