Trying to update settings – gear icon just spins

Viewing 9 posts - 1 through 9 (of 9 total)
#30051

berryc
Member

Hello,
Using WPDM 2.7.93. Moved the site from localhost to staging on different server.

Clicked the refresh of the Server File Browser Base Dir: and then clicked save, but the gear icon doesn’t stop spinning.

As a result, the download path doesn’t get updated and I’m unable to browse to a file.

Tried deleting and re-installing, but that didn’t work.

Is there some other file I should edit?

Thanks

#30201

Tauhid
Member

Would you please give us a temporary wp-admin access via a private reply? We need to check it in your installation.

#30274

berryc
Member
This reply has been marked as private.
#30279

Tauhid
Member

Looks like, it is something with your server, when submitting form it is returning “400 Bad Request”, please contact your server/hosting support.

#30319

berryc
Member

Thanks Tauhid – looks like a modsec rule at Siteground was preventing it from running.

#30330

I experiencing this also,
i just came on Siteground,

File tree don't work

Do you fix that?

#30332

Yes that is problem me to,

but hosting fix that and now all is fine.

Thank you!

#30748

Hi , I have similar problem , if I try to update package the gear icon keep spinning and page is never refreshed.
My hosting provider said that everything is ok . How can I explain that modsec rule ? it is only set on DownManager upload folder ?

edit : and it starts to add tags to upload name :

1434628392wpdm_Uploaded_document_name.txt<!– w: nobody–>

Thanks

#30912

Shahjada
Keymaster

@keblusekjanseznamcz, I need to check it in your installation.

Viewing 9 posts - 1 through 9 (of 9 total)

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